Community Benefit Resources

Community Health Needs

Northeast Georgia Medical Center (NGMC), with input from the community, completes Community Health Needs Assessments (CHNA) every 3 years, with the most recent completed in 2019. NGMC has conducted assessments partnering with the community since the late 90s. Beginning in 2013, federal law requires non-profit hospitals to complete assessments, make the results available to the community and develop implementations plans that the hospital will champion.


Community Health Needs Assessment (CHNA)

NGMC’s latest assessment is summarized in the 2019 Community Health Needs Assessment Executive Summary. To read the full report, simply click on 2019 Community Health Needs Assessment.

To review previous reports, please open the "View Reports" link.

Community Health Data

This interactive dashboard displays data evaluated via NGMC's Community Health Needs Assessment (CHNA) by area served. The CHNA vendor, IBM Watson health, created this dashboard for use by healthcare professionals, those affiliated with community-based non-profits, persons in academia, and/or interested citizens. The Community Health data provides a look into health and social factors affecting communities and includes county and zip code health indicators compared to state benchmarks.

To open and view the Community Health Data, you must download the free Tableau Reader. The reader works with Window or Mac operating systems.

NOTICE: Please treat the packaged dashboard as proprietary information. IBM Watson Health applied its proprietary methodologies to data contained within the dashboard. Distribution of the underlying data is restricted to persons with proper data use agreements with IBM Watson Health.

Health Indicator Data (.xls)

Initiatives and Activities 

NGMC is focusing on 5 health priorities and outcome measures as a result of the 2019 Community Health Needs Assessment. Read more about the 2020-2022 Implementation Plan

View Reports

For annual updates, read the following CHNA Implementation Plan Progress Reports:

2020-2022 Progress Reports

2017-2019 Progress Reports

Comments or suggestions regarding the hospital's CHNA or its Implementation Plan are greatly welcomed. Please contact Christy Moore at 770-219-8097 or email her at

Community Benefit Reports 

These videos highlight three of NGMC's community benefit activities - the STEMI Program, Respecting Choices, and the Pastoral Care Program - while also honoring Jeff Thompson and Jason Grady as 2019 GHA Hospital Heroes.

Other Resources

(Page updated on 9/27/2019)

Copyright ©2020 Northeast Georgia Health System, Inc. | 743 Spring Street Gainesville, GA 30501 | (770) 219-9000

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If you have a fever and cough or difficulty breathing, these steps will help you find the care you need and limit the spread of Coronavirus (COVID-19) in our region:

  • Call before you come

    Please call your doctor's office or an urgent care clinic for advice about where you should go for treatment.

  • Call 9-1-1 for emergencies

    Calling 9-1-1 is always the fastest and most efficient way to get proper treatment for medical emergencies.

  • Consider staying home and taking advantage of an E-Visit

    When symptoms strike, connect with a provider through an E-Visit instead of traveling to the urgent care or the doctor’s office.

    Learn more about E-Visits from these area practices:

We want to thank our community and local businesses for their amazing generosity during this time. Here are some ways you can support our community and staff:

  • Donate items and resources

    We are currently receiving donations of items and other resources through the Foundation. Learn how to donate resources and other needed items by clicking here.

  • Sew Masks for Healthcare Workers

    Many people in our community are sewing masks for our healthcare workers. We have created some mask sewing instructions and information about drop-off locations. Get detailed mask-making instructions here.

  • Send a Digital Letter

    We would like your help making digital letters for the residents at New Horizons Nursing home. Email a letter to and we will hand them out to our residents and staff to enjoy.

There is currently no vaccine to prevent COVID-19, so the best way to avoid infection is to avoid exposure. Here are simple steps you can take to lower your risk of catching or spreading illness:

  • Wear a mask – a cloth face cover can protect other people in case you are infected. Everyone should wear a cloth face cover in public settings and when around people who don’t live in your household. Continue to keep about 6 feet between yourself and others. The cloth face cover is not a substitute for social distancing.
  • Avoid close contact – maintain 6 feet of distance between yourself and people who don’t live in your household. If someone in your household is sick, maintain 6 feet of distance from them as well.
  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use a hand sanitizer that contains at least 60% alcohol.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash. Wash your hands or use hand sanitizer after touching tissues.
  • Clean and disinfect frequently touched surfaces to help prevent the spread of germs
  • Monitor your health daily –  Watch for fever, cough, shortness of breath, or other symptoms of COVID-19. Follow CDC guidance if symptoms develop.

Learn more by visiting the CDC COVID-19 website.

In late January, NGHS created a Coronavirus Task Force including leaders from across the system to begin preparing for the possibility that our facilities and staff may see patients with COVID-19.

We have been following the guidance of the CDC and are working to ensure staff are diligent in following standard protocol to ask patients about their travel history. In the event that additional preparation is needed, this team will move swiftly to follow any new guidance.

About COVID-19 Testing:

NGHS has the ability to coordinate testing at some of our locations. Please call your doctor's office or urgent care clinic for advice about whether testing is right for you. Recently we implemented a new E-Visit specific to the Coronavirus.

Learn more about E-Visits from these area practices:

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