Financial Assistance Policy

Call for more information: 770-219-1898

At Northeast Georgia Health System, we believe that no one should delay seeking medical care because they lack insurance or have high medical costs. That’s why we assist patients with applying for public health coverage programs and offer discounts, payment plans or free care to eligible uninsured or underinsured patients for medically necessary care.

Financial Assistance Eligibility Requirements

  • Patient has received emergency care 
  • Patient has received or is scheduled for medically necessary care and resides in the Northeast Georgia Health System service area (defined below):
    • Emergency care means if services are not received, the patient’s health will be placed in serious jeopardy, the patient might experience serious impairment to bodily functions or serious dysfunction to a bodily organ.  With respect to a pregnant woman who is having contractions, there is inadequate time for safe transfer to another hospital before delivery or the transfer may pose a threat or safety of the woman or her unborn child.
    • Medically necessary care means care which is appropriate and consistent with the diagnosis and if not received could adversely affect or fail to improve the patient’s condition.  It is care that is not cosmetic, experimental or deemed to be non-reimbursable by traditional insurance carriers and governmental payers.  It is care that is deemed medically necessary by an examining physician’s determination.
  • Patient’s gross family income is between 0 and 300% of the Federal Poverty Guidelines, adjusted for family size

NGHS Service Area by Zip Code

The following zip codes are recognized as residing within the Northeast Georgia Health System service area:

30011, 30019, 30028, 30040, 30041, 30501, 30502, 30503, 30504, 30506, 30507, 30510, 30511, 30512, 30514, 30515, 30517, 30518, 30519, 30520, 30521, 30523, 30525, 30527, 30528, 30529, 30530, 30531, 30533, 30534, 30535, 30537, 30538, 30542, 30543, 30545, 30546, 30547, 30548, 30549, 30552, 30553, 30554, 30557, 30558, 30562, 30563, 30564, 30565, 30566, 30567, 30568, 30571, 30572, 30573, 30575, 30576, 30577, 30580, 30581, 30582, 30597, 30598, 30599, 30620, 30639, 30662, 30666, 30680

Applying for Financial Assistance

Downloadable forms and resources are located at the bottom of this page.

The Financial Assistance application, policy, and Plain Language Summary may be found below in the related documents section. Printed copies of these documents may also be obtained, at no charge, by calling the Financial Navigation Department at 770-219-1898 or sending a message to the Financial Assistance message pool within MyChart. You may also contact the Financial Navigation Department at this number or through MyChart for any assistance needed in completing the application or for any questions you may have.

Financial Assistant Department

Telephone: 770-219-1898

 

Copyright ©2020 Northeast Georgia Health System, Inc. | 743 Spring Street Gainesville, GA 30501 | (770) 219-9000

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If you have a fever and cough or difficulty breathing, these steps will help you find the care you need and limit the spread of Coronavirus (COVID-19) in our region:

  • Call before you come

    Please call your doctor's office or an urgent care clinic for advice about where you should go for treatment.

  • Call 9-1-1 for emergencies

    Calling 9-1-1 is always the fastest and most efficient way to get proper treatment for medical emergencies.

  • Consider staying home and taking advantage of an E-Visit

    When symptoms strike, connect with a provider through an E-Visit instead of traveling to the urgent care or the doctor’s office.

    Learn more about E-Visits from these area practices:

For the protection of our patients, staff and community, our visitation guidelines have been updated.

Click here to view our current visitation guidelines.

We update COVID-19 data on our website each day by 3:00 p.m.

Click here to view our updated information.

The best way to avoid infection is to avoid exposure. Here are simple steps you can take to lower your risk of catching or spreading illness:

  • Wear a mask – a cloth face cover can protect other people in case you are infected. Everyone should wear a cloth face cover in public settings and when around people who don’t live in your household. Continue to keep about 6 feet between yourself and others. The cloth face cover is not a substitute for social distancing.
  • Avoid close contact – maintain 6 feet of distance between yourself and people who don’t live in your household. If someone in your household is sick, maintain 6 feet of distance from them as well.
  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use a hand sanitizer that contains at least 60% alcohol.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash. Wash your hands or use hand sanitizer after touching tissues.
  • Clean and disinfect frequently touched surfaces to help prevent the spread of germs
  • Monitor your health daily –  Watch for fever, cough, shortness of breath, or other symptoms of COVID-19. Follow CDC guidance if symptoms develop.

Learn more by visiting the CDC COVID-19 website.

We want to thank our community and local businesses for their amazing generosity during this time. Here are some ways you can support our community and staff:

  • Donate items and resources

    We are currently receiving donations of items and other resources through the Foundation. Learn how to donate resources and other needed items by clicking here.

  • Sew Masks for Healthcare Workers

    Many people in our community are sewing masks for our healthcare workers. We have created some mask sewing instructions and information about drop-off locations. Get detailed mask-making instructions here.

  • Send a Digital Letter

    We would like your help making digital letters for the residents at New Horizons Nursing home. Email a letter to NewHorizonsAdmin@nghs.com and we will hand them out to our residents and staff to enjoy.

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