Please view the contact methods below and choose the method that fits you most appropriately.
To view a listing of campus and department phone numbers, please click here.
Customer Service:
Please contact the Patient Experience Department for suggestions, questions or feedback: 770-219-2998.
(The customer service line is available live 5 days a week from 8:00am – 5:00pm and answered by voicemail thereafter).
Front Desk:
To speak with a representative at the front desk, please call 770-219-9000.
Current Patients:
Patients who are currently at one of our hospital campuses can contact our Department of Patient Experience by dialing the following extensions from your room phone:
- Current patients at NGMC Gainesville, please dial 9-1689
- Current patients at NGMC Braselton, please dial 8-1689
- Current patients at NGMC Barrow, please dial 7-1689
- Current patients at NGMC Lumpkin, please dial 9-1689
