Contact Us

Please view the contact methods below and choose the method that fits you most appropriately.

Click here to view a listing of campus and department phone numbers.

Customer Service:

Please contact the Patient Experience Department for suggestions, questions or feedback: 770-219-2998.
(The customer service line is available live 5 days a week from 8:00am – 5:00pm and answered by voicemail thereafter). 

Front Desk:

To speak with a representative at the front desk, please call 770-219-9000.

Current Patients:

Patients who are currently at one of our hospital campuses can contact our Department of Patient Experience by dialing the following extensions from your room phone:

  • Current patients at NGMC Gainesville, please dial 9-1689
  • Current patients at NGMC Braselton, please dial 8-1689
  • Current patients at NGMC Barrow, please dial 7-1689
  • Current patients at NGMC Lumpkin, please dial 9-1689

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