Please view the contact methods below and choose the method that fits you most appropriately.
Click here to view a listing of campus and department phone numbers.
Customer Service:
Please contact the Patient Experience Department for suggestions, questions or feedback: 770-219-2998.
(The Patient Feedback line is available live 5 days a week from 8:00am – 4:30pm and answered by voicemail thereafter).
For feedback relative to our NGPG offices, please contact the NGPG Patient Experience Department at 770-219-8400, or send us a message using the NGPG Patient Experience form.
Front Desk:
To speak with a representative at the front desk, please call 770-219-9000.
Current Patients:
Patients who are currently at one of our hospital campuses can contact our Department of Patient Experience by dialing the following extensions from your room phone:
- Current patients at NGMC Gainesville, please dial 9-2998
- Current patients at NGMC Braselton, please dial 8-2998
- Current patients at NGMC Barrow, please dial 8-2998
- Current patients at NGMC Lumpkin, please dial 9-2998