About Northeast Georgia Health System
Northeast Georgia Health System (NGHS) is a non-profit on a mission of improving the health of our community in all we do. Our team cares for more than 1 million people across the region through five hospitals and a variety of outpatient locations. Northeast Georgia Medical Center (NGMC) has campuses in Gainesville, Braselton, Winder, Dahlonega and Demorest – with a total of more than 1,000 beds and more than 1,500 medical staff members representing more than 60 specialties. Learn more about NGHS below!
Our Organization at a Glance
Our Mission Statement
We are committed to improving the health of our community in all we do.
Our Vision
We will be the preferred and indispensable healthcare resource for the communities we serve.
Our Core Values
We pride ourselves on four core values, all of which help us achieve our mission of improving the health of our community in all we do. These values shape the daily interactions between our physicians, staff, volunteers, board members, patients and their loved ones.
Core Competencies
I show Vulnerability when I …
- trust others and assume positive intent.
- am emotionally accessible and transparent without hidden agendas.
- acknowledge weaknesses and accept responsibility for mistakes.
- am comfortable saying “I don’t know” and asking for help.
- seek and accept feedback in a non-defensive manner.
- forgive others and give the benefit of the doubt.
I display Empathy when I …
- seek to know others on a deeper level.
- work to ensure others feel included.
- accept others for who they are without judgment.
- show concern for the well-being and challenges of others.
- consider the human impact before making decisions.
I demonstrate Courage when I …
- do not hold back on anything that needs to be said.
- do the right thing even when that is difficult.
- speak my own truth, even when that means standing alone.
- address potential conflict quickly and directly.
- commit to seeing a difficult conversation through to the end.
I demonstrate Radical Listening when I …
- seek to understand the other person’s viewpoint first, before expressing my own viewpoint.
- listen for the unsaid.
- ask questions to confirm understanding.
- accept others’ perceptions as their truth.
- take action to help others feel fully heard and seen.
- pursue as many different viewpoints as possible and embrace the bearer of bad news.
I promote Teamwork when I …
- treat others in a respectful manner, regardless of their position, identity, and background.
- encourage and support my coworkers.
- value and acknowledge others for their contributions to the success of the team and NGHS.
- put the good of the team and NGHS first.
- strive to find common ground to solve problems for the good of NGHS.
- cut across boundaries to get things done.
I hold others Accountable when I …
- provide clear, consistent, and frequent communication about what is most important.
- clarify what is less important to establish clear priorities.
- help others see their blind spots.
- look for every opportunity to provide reinforcing feedback.
- provide immediate and actionable corrective feedback.
I Strive for Continuous Improvement when I …
- hold myself personally responsible to seek improvements every day.
- experiment regularly with new ideas and approaches.
- demonstrate initiative and perseverance to overcome obstacles and resistance to change.
- embrace mistakes and pivot quickly if a new approach fails.
- seek to always be better tomorrow than today.
There are several NGHS locations to serve you throughout northeast Georgia:
The Health System also strives to bring primary care and specialty services closer to home through Northeast Georgia Physicians Group (NGPG). As the state’s sixth-largest physician group, NGPG always has a practice nearby to offer you expert care, close to home. NGPG brings together more than 700 talented physicians, physician assistants, nurse practitioners, midwives and other clinical staff representing more than 40 specialties at more than 50 locations across North Georgia. See the full list of specialties and locations, and meet the providers, at www.ngpg.org.
As the state’s most forward-thinking heart and vascular program, Georgia Heart Institute is the comprehensive, multi-disciplinary heart and vascular program of Northeast Georgia Health System (NGHS). With personalized care provided for the complete spectrum of cardiovascular conditions, Georgia Heart Institute is saving and improving lives for generations.
Northeast Georgia Medical Center Graduate Medical Education (GME) hosts 200+ resident physicians and fellows combined, who train under experienced and passionate faculty, with the goal of graduating as the next generation of physician leaders. To learn more about the residency and fellowship programs offered, visit ngmcgme.org
Everyone has been touched by the various challenges in the healthcare industry. Progressive non-profit health systems are looking for creative solutions fueled by outside-the-box thinking to improve patient care. That is why NGHS has partnered with Prinnovo, a group of proven venture experts who specialize in working with mid-size health systems with a commitment to innovation, to launch Northeast Georgia Health Ventures (NGHV).
Since first opening its doors in Gainesville in 1951, Northeast Georgia Health System (NGHS) has added award-winning hospital campuses in Braselton, Barrow, Habersham and Lumpkin. Some of these awards are listed below – all of which recognize the health system as a whole, unless a specific Northeast Georgia Medical Center (NGMC) campus is noted.
Newsweek
- America’s Greatest Workplaces (2024)
- America’s Greatest Workplace for Women (2024)
- America’s Greatest Workplace for Mental Wellbeing (2024)
- America’s Greatest Workplace for Diversity (2024)
Forbes
- Best-in-state Employer (2024, 2023, 2022, 2021, 2020)
Press Ganey
- High Reliability Organization Foundation Award (2024)
- NGMC Barrow
- Guardian of Excellence Award for Employee Experience (2024, 2023, 2022)
- NGMC Braselton
- Guardian of Excellence Award for Patient Experience (2024)
Georgia Alliance of Community Hospitals
- NGMC Barrow
- Small Hospital of the Year (2024)
Monigle
- Most Trusted Healthcare Brand (2023)
Atlanta Business Chronicle
- Healthiest Employers (2022)
Emergency Nurses Association
- NGMC Barrow
- Lantern Award (2023)
- NGMC Braselton
- Lantern Award (2024)
- NGMC Gainesville
- Lantern Award (2023)
- NGMC Lumpkin
- Lantern Award (2024)
Lown Institute Hospitals Index
- NGMC Barrow
- A” grade for social responsibility (2024)
- NGMC Braselton
- “A” grade for social responsibility (2024)
- NGMC Gainesville
- “A” grade for social responsibility (2024)
- NGMC Lumpkin
- “A” grade for social responsibility (2024)
Georgia Perinatal Quality Collaborative
- Alpha Award (2024)
- NGMC Barrow
- “A” grade for social responsibility (2024)
- NGMC Braselton
- Galaxy Award (2024)
- Path to Excellence Award (2024)
- Stellar Impact Award (2024)
- NGMC Gainesville
- Galaxy Award (2024)
- Path to Excellence Award (2024)
- Stellar Impact Award (2024)
- NGMC Habersham
- Galaxy Award (2024)
American Heart Association
- NGMC Barrow
- Get With the Guidelines: Gold Plus — Stroke (2024, 2023)
- Target: Stroke Honor Roll (2024)
- Target: Stroke Elite Honor Roll (2023)
- Target: Type 2 Diabetes Honor Roll (2024, 2023)
- NGMC Braselton
- Get With the Guidelines: Gold Plus — Heart Failure (2024)
- Get With the Guidelines: Silver Plus — Heart Failure (2023)
- Get With the Guidelines: Gold Plus — Stroke (2024, 2023)
- Target: Stroke Elite Honor Roll (2024, 2023)
- Target: Heart Failure Honor Roll (2024)
- Target: Type 2 Diabetes Honor Roll (2024, 2023)
- NGMC Gainesville
- Get With the Guidelines: Gold Plus — Stroke (2024, 2023)
- Get With the Guidelines: Gold Plus — Heart Failure (2024)
- Get With the Guidelines: Silver Plus — Heart Failure (2023)
- Get With the Guidelines: Silver Plus — Neonatal/Infant Resuscitation (2024)
- Target: Stroke Elite Plus Honor Roll (2024, 2023)
- Target: Stroke Advanced Therapy Honor Roll (2024, 2023)
- Target: Heart Failure Honor Roll (2024, 2023)
- Target: Type 2 Diabetes Honor Roll (2024, 2023)
- NGMC Habersham
- Get With the Guidelines: Gold Plus — Stroke (2024, 2023)
- Target: Stroke Elite Plus Honor Roll (2024, 2023)
College of Healthcare Information Management Executives
- Level 10, Digital Health Most Wired (2024)
Northeast Georgia Medical Center is fully accredited by DNV Healthcare, which is the first, new, federally approved accreditation option for hospitals in several decades. It is a complete redesign of accreditation standards that offers NGMC the opportunity to simultaneously satisfy its Medicare compliance requirements for reimbursement and implement the ISO 9001 Quality Management System. ISO 9001 is recognized by businesses around the world as the benchmark for continual quality improvement.
Surgical Review Corporation
Center of Excellence
- Hernia Surgery
- Robotic Surgery
- Colorectal Surgery
- Minimally Invasive Surgery
- Minimally Invasive Gynecology
Centers for Medicare & Medicaid Services
- Comprehensive Joint Replacement Program
Georgia Department of Public Health
- NGMC Barrow
- Level III Emergency Cardiac Care Center
- NGMC Braselton
- Level II Emergency Cardiac Care Center
- Level II NICU
- NGMC Gainesville
- Level I Emergency Cardiac Care Center
- Level III NICU
- NGMC Habersham
- Level III Emergency Cardiac Care Center
- NGMC Lumpkin
- Level III Emergency Cardiac Care Center
- Remote Treatment Stroke Center
DNV GL Healthcare
- NGMC Barrow
- Primary Stroke Center
- NGMC Braselton
- Primary Stroke Center
- NGMC Gainesville
- Comprehensive Stroke Center
- NGMC Habersham
- Primary Stroke Center
American College of Surgeons Committee on Trauma
- NGMC Gainesville
- Verified Level I Trauma Center
Blue Cross Blue Shield
Blue Distinction Center
- Knee & Hip Replacement
- Bariatric Surgery
American College of Emergency Physicians
Pain and Addiction Care in the Emergency Department Accreditation
- NGMC Barrow
- Silver Level
- NGMC Braselton
- Gold Level
- NGMC Gainesville
- Gold Level
- NGMC Habersham
- Silver Level
- NGMC Lumpkin
- Silver Level
Additional Accreditations:
The Sleep Disorders Center of NGMC is fully accredited by the American Academy of Sleep Medicine and supported by nationally known, board-certified sleep specialists with more than 65 years of combined experience.
- Bariatric Weight Loss Center accredited as a Comprehensive Center with Obesity Medicine Qualifications
MBSAQIP - Accredited Center for Bariatric Surgery
MBSAQIP - Accreditation with Commendation
American College of Surgeons Commission on Cancer - Hospice Honors Elite Accreditation
- NGMC is accredited by the Accreditation Council for Graduate Medical Education as a sponsoring institution for six graduate medical education residency programs and four fellowship programs.
- NGHS Center for Simulation and Innovation accredited in the area of teaching/education
Society for Simulation in Healthcare - Bronze Milestone Recognition for 20-year accreditation
- IAC Vascular Testing
- NGMC Imaging Centers are fully accredited by the American College of Radiology
Led by volunteer boards made up of community leaders, the Health System serves more than 1 million people across more than 19 counties across Northeast Georgia. As a not-for-profit health system, all revenue generated above operating expenses is returned to the community through improved services and innovative programs. Northeast Georgia Medical Center’s Charity Care Policy supports the provision of care for indigent patients, regardless of their ability to pay.
Learn more about the communities we serve by visiting www.greaterhallchamber.com.
News & Press
- Barrow emergency medical services and NGHS receive state award for trauma careLocal first responders are being recognized for their work to save lives during last year’s tragic shooting at Apalachee High… Read more: Barrow emergency medical services and NGHS receive state award for trauma care
- Carol Burrell wins Georgia Hospital Association’s prestigious W. Daniel Barker Leadership AwardThe Georgia Hospital Association (GHA) presented its prestigious W. Daniel Barker Leadership Award to Carol Burrell, the recently retired president… Read more: Carol Burrell wins Georgia Hospital Association’s prestigious W. Daniel Barker Leadership Award