Northeast Georgia Medical Center (NGMC) Habersham brings exceptional healthcare directly to communities in Habersham County.

The next era of health care for people in Habersham County and surrounding areas is here, as Habersham Medical Center officially became Northeast Georgia Medical Center (NGMC) Habersham and joined Northeast Georgia Health System (NGHS) on July 1, 2023.

Learn more about the transition >>

Visitor Information

Visiting Hours

For the most up-to-date information on visitation, please click here.

For security purposes, we will close all entrances, except the emergency room entrance, from 7 p.m. – 7 a.m. Please enter our facility through the ER during those hours.

Food & Dining

The Bistro

Located on the ground floor, the Bistro features entrees, vegetables, soup, sandwiches and a fresh salad bar, Grab and Go and desserts. Look for our daily specials.

Breakfast hours:

Monday – Friday:

7:30am – 9:30am

Saturday, Sunday and holidays:

8:00am – 9:30am

Lunch hours:

Monday – Sunday:

11:30am to 1:30pm

The Bistro is closed Monday-Friday 9:30 a.m. – 11:30 a.m.

Snacks & Vending

Vending areas are available throughout the campus. Please speak with the front desk staff if you need assistance.

Patient Experience

Our Patient Experience team is available to assist you with questions or suggestions about the care provided at our facility. For suggestions, questions or feedback, please call the Patient Experience team at 770-219-2998.

The customer service line is available live 5 days a week from 8:00 am to 5:00 pm and will then be answered by voicemail.


Contact A Patient

You can contact a patient by phone:

By Phone

Call 770-219-9990 and then the appropriate Room Number.


Volunteers assist with a variety of non-medical duties and provide kind and compassionate support to patients, family members, and visitors.

Classes & Events

NGMC Habersham Community Wellness Series

NGMC Habersham is hosting a monthly wellness series, featuring local providers covering an array of health topics. This series is intended to provide valuable resources and information, creating a healthier and more informed community!

Explore upcoming classes and events offered around this campus.

Care Prior to July 1, 2023

Request Medical Records

Option 1 – Request Records Online

Our web-based tool offers our patients and their families an easy and secure way to request medical records online. There is no additional charge to use this online service, however, there may still be a cost associated with retrieving your medical records. 

Please note, Chrome, Safari and Firefox are the recommended browsers for this application.

Option 1 – By Mail or Fax

Please print and complete the form below:

This form is in .PDF format and will require the Acrobat Reader plug-in to view.

Then mail, deliver in person, or fax the completed form:

Mailing Address
Northeast Georgia Medical Center
Release of Information
743 Spring Street NE
Gainesville, GA  30501
Physical Address
Northeast Georgia Medical Center
Release of Information
3137 Frontage Road
Gainesville, GA 30504

Fax:  770-219-6903

Please Note:

  • We will be unable to process incomplete forms
  • When mailing the form, please include a copy of your photo identification/driver’s license.
  • Please also ensure that you include your telephone number in the event we have any questions regarding your request.
Option 2 – In-Person Pick-up

Medical records can be picked in-person up at our physical location at Corporate Plaza.


3137 Frontage Road
Gainesville, GA 30504

Office Hours:

Monday – Friday, 8:30am – 4:15pm
Holiday hours may vary

Phone Number:


Option 3 – Patient Portal

Patients can access certain records using their patient portal. 

Pay a Bill

*All payments for services prior to July 1, 2023 should be mailed to:

Habersham Medical Center
Accounts Receivable
541 Historic Hwy 441 N
Demorest, GA, 30535
706-754-3113 Ext. 21230