Lifeline Emergency Response

Lifeline Emergency Response

Lifeline is celebrating 35 years of service!
During those 35 years, Lifeline volunteers have donated over 44,000 hours, driven over 1,000,000 miles and installed over 3,000 units for seniors in Northeast Georgia!

What is Lifeline?

Lifeline is Northeast Georgia Medical Center’s Personal Emergency Response Service (PERS). This is an easy-to-use service that ensures that senior adults living at home get assistance quickly when needed. Our service is available for homes with a telephone landline or without a landline if good cellular phone reception is available.

"Lifeline gives me freedom and peace of mind to go about my daily life knowing that help is immediately available if I need it." -Lifeline Subscriber

For more information about Lifeline, call 770-219-8899.

How does it work?

For help, just press the waterproof Personal Help Button worn as a pendant or wristband. An emergency certified Lifeline Associate responds within seconds, assesses your situation, and summons one of the responders you have selected. You may have up to three responders such as neighbors, friends or relatives who live within 10 or 15 minutes of your home. If no responder is available, the Lifeline Associate contacts 911, and emergency personnel will come to your home.

PERS-Lifeline allows you to maintain peace of mind for you and your loved ones knowing that help is just a press of a button away and to enjoy a stronger sense of well-being while living in the comfort of your home.

Liveline Mobile GoSafe 2 Has Arrived

Lifeline of NGMC is now offering Philip's all-in-one mobile alert system that can help provide confidence to get out and live life to the fullest.

“I was carrying a cup of coffee and fell and felt like my arm was broken. The fall was detected by my auto alert button. I fell at 6:45 p.m. and was in the hospital by 7:30 p.m. It turns out that my arm was broken in two places. I’m so grateful for having Lifeline in this situation. Who knows how long I might have laid there before my kids came by to visit.” -Lifeline Subscriber

How much does this cost?

Read P.G. Caudell's Story

Lifeline is available for just a little more than $1 a day. There is no activation fee and no contract. The standard basic monthly monitoring and maintenance fee is $45, billed after the end of each month. Additional equipment such as an auto-alert fall detection button or away-from-home wireless service is available at an additional cost. Each statement includes a postage-paid, pre-addressed envelope.

"Volunteers are critical to the success of our Lifeline program," said Dianne Appling, Lifeline coordinator. "Thanks to their service, our subscribers can choose to stay safely in their homes without having to worry about how they would contact help in an emergency."

“I did some research on the Lifeline-type products in the market and decided to go with our hospital system for my mom. It costs a little bit more through the hospital, but the service we have received so far is worth the extra expense. Dianne presented the product in a dignified way versus making my mom feel as if she was getting old. I am proud to be part of a system that offers this wonderful product to our community.” -NGHS Employee

How do we sign up?

To sign up for Lifeline, please read the application instructions and complete the subscriber application.

Completed forms should be emailed to or faxed to 770-219-8898.

For more information, call 770-219-8899.

Introducing: The New "GoSafe Anywhere"

The new GoSafe Anywhere mobile alert system is simply amazing. This device literally adds miles to secure mobility, at home and while traveling! Here are some of the great features:

  • Maximum protection at home and on the go
  • Go anywhere with AT&T service
  • Comprised of a mobile help button pendent and communicator unit
  • 24/7 access to U.S. - Based response center

For more information, call 770-219-8899.

"Lifeline is invaluable. This past Monday my father and mother both had a virus. They told their caregiver not to come that day because they thought they were contagious. That day my mother fell and broke her hip. She and my father (who is wheelchair bound and couldn’t help her) both used their Lifeline units to call for help. Without Lifeline, she would have laid in the floor for hours. Since she has been hospitalized she has told everyone who comes into her room that Lifeline saved her life." -NGHS Employee

Service Area

Lifeline services are provided in the following counties:

  • Banks
  • Barrow
  • Dawson
  • Forsyth
  • Habersham
  • Hall
  • Jackson
  • Lumpkin
  • Rabun
  • Stephens
  • Towns
  • Union
  • White

Lifeline Volunteers

Congratulations to Henry Monroe, Lifeline Program volunteer, for receiving the 2019 Majorie Covington Smith Auxilian of the Year Award!

He has volunteered for 16 years and given more than 5,300 hours of service!


Copyright ©2019 Northeast Georgia Health System, Inc. | 743 Spring Street Gainesville, GA 30501 | (770) 219-9000