Lifeline Emergency Response

What is Lifeline?

Lifeline is Northeast Georgia Medical Center’s Personal Emergency Response Service (PERS). This is an easy-to-use service that ensures that senior adults living at home get assistance quickly when needed. Our service is available for homes with a telephone landline or without a landline if good cellular phone reception is available.

How does it work?

For help, just press the waterproof Personal Help Button worn as a pendant or wristband. An emergency certified Lifeline Associate responds within seconds, assesses your situation, and summons one of the responders you have selected. You may have up to three responders such as neighbors, friends or relatives who live within 10 or 15 minutes of your home. If no responder is available, the Lifeline Associate contacts 911, and emergency personnel will come to your home.

PERS-Lifeline allows you to maintain peace of mind for you and your loved ones knowing that help is just a press of a button away and to enjoy a stronger sense of well-being while living in the comfort of your home.

“I was carrying a cup of coffee and fell and felt like my arm was broken. The fall was detected by my auto alert button. I fell at 6:45 p.m. and was in the hospital by 7:30 p.m. It turns out that my arm was broken in two places. I’m so grateful for having Lifeline in this situation. Who knows how long I might have laid there before my kids came by to visit.”

Lifeline Subscriber

How much does this cost?

Lifeline is available for just a little more than $1 a day. There is no activation fee and no contract. The standard basic monthly monitoring and maintenance fee is $45, billed after the end of each month. Additional equipment such as an auto-alert fall detection button or away-from-home wireless service is available at an additional cost. Each statement includes a postage-paid, pre-addressed envelope.

How do you sign up?

To sign up for Lifeline, please read the application instructions and complete the subscriber application.

Completed forms should be emailed to or faxed to 770-219-8898.

For more information, call 770-219-8899.

Introducing: On The Go

The On The Go mobile alert system is simply amazing. This device literally adds miles to secure mobility, at home and while traveling! Here are some of the great features:

  • Maximum protection at home and on the go
  • Go anywhere with AT&T service
  • Comprised of a mobile help button pendent and communicator unit
  • 24/7 access to U.S. – Based response center

For more information, call 770-219-8899.

Our Service Area

Lifeline services are provided in the following counties:

  • Banks
  • Barrow
  • Dawson
  • Forsyth
  • Habersham
  • Hall
  • Jackson
  • Lumpkin
  • Rabun
  • Stephens
  • Towns
  • Union
  • White