Northeast Georgia Medical Center (NGMC) Gainesville brings exceptional healthcare directly to the surrounding communities of Northeast Georgia.

About

Located just off I-985 near the banks of Lake Lanier, NGMC Gainesville is the 557-bed flagship hospital of Northeast Georgia Health System. Since first opening its doors in 1951, NGMC Gainesville has grown to offer specialty services such as:

  • Level II Trauma Center
  • 23 operating rooms
  • Emergency services
  • 32-bed Intensive Care Unit (ICU)
  • Ronnie Green Heart Center (18-bed Cardiovascular ICU and 17-Bed Critical Care Unit)
  • Women & Children’s Pavilion with Level III Neonatal Intensive Care Unit (NICU)

Services

Patients & Visitors

Feel free to explore helpful information for this location below:

Helpful Information



  • Visiting Hours

    Family members and other partners in care are welcome 24 hours a day Monday through Friday.

    For security purposes, we will close all entrances, except the emergency room entrance, from 9 p.m. – 6 a.m. Please enter our facility through the ER during those hours.

    Get more infomation
  • Dining Options

    The Bright Spot

    Located on the first floor of the North Patient Tower. The Bright Spot features Chick-fil-A Express, Starbucks and a Bistro providing a variety of sandwiches and salads.

    Monday - Friday
    7 a.m. - 4:30 p.m.

    Saturday - Sunday
    7:30 a.m. - 1:30pm

    South Dining

    A cafeteria with grill is located on the ground floor of the South Patient Tower. The cafeteria offers full course and short order meals served daily along with ready-made sandwiches and salads.

    Cafeteria Hours

    Breakfast:  6:15 a.m. - 9:30 a.m.
    Lunch:  10:45 a.m. - 1:30 p.m.
    Dinner:  4:30 p.m. - 8:00 p.m.

    Grill Hours:

    Monday - Friday
    10:45 a.m. - 3:00 p.m.
    4:00 p.m. - 7:00 p.m.
    9:00 p.m. - 2:00 a.m.

    Saturday - Sunday
    11:00 a.m. - 3:00 p.m.
    9:00 p.m. - 2:00 a.m.

    Vending

    Vending areas are available in the waiting areas of each floor, with a large vending area available past the Dawn McKibbon Memorial Chapel and Patient Discharge on the first floor of the North Tower. A large vending area is also available on the ground floor of the South Tower.

  • Contact A Patient

    Contact by Phone

    There are two ways to call patients:

    1. Dial 770-219 + Room Number
    2. Call 770-219-9000 and ask to be transferred to the patient's room

    This service is available between 7 a.m. and 9 p.m.

    Send a message

    Click here to send a message to a patient at NGMC Gainesville.

    Northeast Georgia Medical Center's volunteers deliver emailed messages to patients Monday through Friday, 9 a.m. – 4 p.m. Emails received after 4 p.m., Monday through Friday, or on a Saturday/Sunday will be delivered the next business day. Emails received on holidays may have a delayed delivery. Emails received by NGHS are not considered confidential. Please note that we do not provide a means for patients to respond to your email. E-mails received after the patient has been discharged will not be forwarded to the patient.

  • Send Flowers or Gifts
    Due to the COVID-19 pandemic, The Window Shops are temporarily closed as NGHS facilities have implemented restricted visitation guidelines. Online orders can be delivered to patient rooms at NGMC Gainesville or shipped directly to your address.

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  • Classes & Events

    Click here to view and register to attend upcoming events.

Copyright ©2020 Northeast Georgia Health System, Inc. | 743 Spring Street Gainesville, GA 30501 | (770) 219-9000

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COVID-19 questions?
Questions about COVID-19?
Our chatbot can answer simple COVID-19 questions.
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Hi there! I can help quickly answer common questions about COVID-19. Please pick one of the options below.

Sent by: Northeast Georgia Health System
  • I don’t feel well. What should I do?
  • How can I help?
  • How can I prevent COVID-19?
  • What is NGHS doing for the COVID-19 crisis?

If you have a fever and cough or difficulty breathing, these steps will help you find the care you need and limit the spread of Coronavirus (COVID-19) in our region:

  • Call before you come

    Please call your doctor's office or an urgent care clinic for advice about where you should go for treatment.

  • Call 9-1-1 for emergencies

    Calling 9-1-1 is always the fastest and most efficient way to get proper treatment for medical emergencies.

  • Consider staying home and taking advantage of an E-Visit

    When symptoms strike, connect with a provider through an E-Visit instead of traveling to the urgent care or the doctor’s office.

    Learn more about E-Visits from these area practices:

We want to thank our community and local businesses for their amazing generosity during this time. Here are some ways you can support our community and staff:

  • Donate items and resources

    We are currently receiving donations of items and other resources through the Foundation. Learn how to donate resources and other needed items by clicking here.

  • Sew Masks for Healthcare Workers

    Many people in our community are sewing masks for our healthcare workers. We have created some mask sewing instructions and information about drop-off locations. Get detailed mask-making instructions here.

  • Send a Digital Letter

    We would like your help making digital letters for the residents at New Horizons Nursing home. Email a letter to NewHorizonsAdmin@nghs.com and we will hand them out to our residents and staff to enjoy.

There is currently no vaccine to prevent COVID-19, so the best way to avoid infection is to avoid exposure. Here are simple steps you can take to lower your risk of catching or spreading illness:

  • Wear a mask – a cloth face cover can protect other people in case you are infected. Everyone should wear a cloth face cover in public settings and when around people who don’t live in your household. Continue to keep about 6 feet between yourself and others. The cloth face cover is not a substitute for social distancing.
  • Avoid close contact – maintain 6 feet of distance between yourself and people who don’t live in your household. If someone in your household is sick, maintain 6 feet of distance from them as well.
  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use a hand sanitizer that contains at least 60% alcohol.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash. Wash your hands or use hand sanitizer after touching tissues.
  • Clean and disinfect frequently touched surfaces to help prevent the spread of germs
  • Monitor your health daily –  Watch for fever, cough, shortness of breath, or other symptoms of COVID-19. Follow CDC guidance if symptoms develop.

Learn more by visiting the CDC COVID-19 website.

In late January, NGHS created a Coronavirus Task Force including leaders from across the system to begin preparing for the possibility that our facilities and staff may see patients with COVID-19.

We have been following the guidance of the CDC and are working to ensure staff are diligent in following standard protocol to ask patients about their travel history. In the event that additional preparation is needed, this team will move swiftly to follow any new guidance.

About COVID-19 Testing:

NGHS has the ability to coordinate testing at some of our locations. Please call your doctor's office or urgent care clinic for advice about whether testing is right for you. Recently we implemented a new E-Visit specific to the Coronavirus.

Learn more about E-Visits from these area practices:

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