Joint Care Center

Call for more information: 770-219-8244

The Joint Care Center at Northeast Georgia Medical Center (NGMC) in Gainesville and Braselton offers a comprehensive, planned course of treatment for total hip, knee and shoulder replacements.

From diagnosis through rehabilitation, our joint replacement program spans the treatment spectrum. The Joint Care Center is part of a dedicated orthopedic program at NGMC designed to provide comprehensive care for joint replacements and replacement revisions.

Our Program

We believe in providing an environment that promotes a healthy and quick recovery by combining a healing atmosphere with the most advanced medical expertise, technology, and clinical staff. We employ a team approach that is centered on wellness and coordinated with you and your family.

Our program features:

  • Dedicated joint care nurse navigators who guides patients through the entire process
  • Casual clothes (no drafty gowns)
  • Private patient rooms
  • Family and friends participate in recovery process as “coaches”
  • Patient informational guidebook detailing preparation before surgery all the way through your recovery and rehabilitation after surgery
  • Free Pre-Operative Educational Class - Give us your time and we'll give you the tools to help you prepare for your total joint replacement journey.
  • Access to VOX, our new patient portal specifically for Joint Care patients.

Our Expertise

Our multi-disciplinary joint care team includes orthopedic surgeons, physicians’ assistants, patient care technicians, nurses, occupational and physical therapists. We offer specialized expertise and experience from surgery through recovery to deliver the best possible outcome for patients. Our long-standing tradition of performing and recovering a high volume of joint replacements using the most advanced techniques and best practices ensures our program has the necessary experience and foundation for returning patients back to enjoying an active and healthy lifestyle.

Meet Our Orthopedic Nurse Navigators

As a patient of the Joint Care Center, an Orthopedic Nurse Navigator will be responsible for your care from when your surgery is scheduled, through your time at the hospital until your rehabilitation is complete. Our Orthopedic navigators have a clinical background which allow them to provide valuable oversight throughout the surgical journey. Your nurse navigator will work closely with you and your care team to plan and tailor your treatment program to meet your individual needs. We believe that you play a key role in a successful recovery and will involve you throughout each step of the program.

Important Roles of an Orthopedic Nurse Navigator

  • To educate and prepare you for surgery during a one-hour preoperative educational class where you will learn all you need to know about your joint replacement.
  • Reviews what you will need at home after your surgery, including support, by working directly with case management and social work services.
  • Coordinates your discharge plan to your home
    • Understanding your plan for discharge (leaving the hospital) is an important task in the recovery process. You can expect help from your Orthopedic Navigator to develop a plan that meets your particular needs.
  • Serves as your advocate from surgery through your recovery.
  • Helps answer questions and coordinates your hospital care with our Joint Care Team
  • You may call your Orthopedic Navigator at any time to ask questions or raise concerns about your upcoming surgery.

NGMC Braselton

Aileen Jackson, BSN, RN, CBN

Meet Aileen Jackson

NGMC Gainesville

Kelly Easterday, BSN, RN

Meet Kelly Easterday

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Patient Testimonials

Listen to our patients' stories

Tony Herdener
Hip Replacement
Winfred Waldrip
Hip Replacement
Peggie Lumpkin
Knee Replacement

Connect with us today!

Are you ready to talk with a member of Northeast Georgia Medical Center's orthopedic care team? Here are three ways you can get started:


Connect with us using our short online form.


Call one of our Orthopedic Nurse Navigators: Braselton | 770-848-1380 or Gainesville | 770-219-5257 


Choose a doctor from our expert orthopedic team.


Copyright ©2020 Northeast Georgia Health System, Inc. | 743 Spring Street Gainesville, GA 30501 | (770) 219-9000

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  • What is NGHS doing for the COVID-19 crisis?

If you have a fever and cough or difficulty breathing, these steps will help you find the care you need and limit the spread of Coronavirus (COVID-19) in our region:

  • Call before you come

    Please call your doctor's office or an urgent care clinic for advice about where you should go for treatment.

  • Call 9-1-1 for emergencies

    Calling 9-1-1 is always the fastest and most efficient way to get proper treatment for medical emergencies.

  • Consider staying home and taking advantage of an E-Visit

    When symptoms strike, connect with a provider through an E-Visit instead of traveling to the urgent care or the doctor’s office.

    Learn more about E-Visits from these area practices:

We want to thank our community and local businesses for their amazing generosity during this time. Here are some ways you can support our community and staff:

  • Donate items and resources

    We are currently receiving donations of items and other resources through the Foundation. Learn how to donate resources and other needed items by clicking here.

  • Sew Masks for Healthcare Workers

    Many people in our community are sewing masks for our healthcare workers. We have created some mask sewing instructions and information about drop-off locations. Get detailed mask-making instructions here.

  • Send a Digital Letter

    We would like your help making digital letters for the residents at New Horizons Nursing home. Email a letter to and we will hand them out to our residents and staff to enjoy.

There is currently no vaccine to prevent COVID-19, so the best way to avoid infection is to avoid exposure. Here are simple steps you can take to lower your risk of catching or spreading illness:

  • Wear a mask – a cloth face cover can protect other people in case you are infected. Everyone should wear a cloth face cover in public settings and when around people who don’t live in your household. Continue to keep about 6 feet between yourself and others. The cloth face cover is not a substitute for social distancing.
  • Avoid close contact – maintain 6 feet of distance between yourself and people who don’t live in your household. If someone in your household is sick, maintain 6 feet of distance from them as well.
  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use a hand sanitizer that contains at least 60% alcohol.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash. Wash your hands or use hand sanitizer after touching tissues.
  • Clean and disinfect frequently touched surfaces to help prevent the spread of germs
  • Monitor your health daily –  Watch for fever, cough, shortness of breath, or other symptoms of COVID-19. Follow CDC guidance if symptoms develop.

Learn more by visiting the CDC COVID-19 website.

In late January, NGHS created a Coronavirus Task Force including leaders from across the system to begin preparing for the possibility that our facilities and staff may see patients with COVID-19.

We have been following the guidance of the CDC and are working to ensure staff are diligent in following standard protocol to ask patients about their travel history. In the event that additional preparation is needed, this team will move swiftly to follow any new guidance.

About COVID-19 Testing:

NGHS has the ability to coordinate testing at some of our locations. Please call your doctor's office or urgent care clinic for advice about whether testing is right for you. Recently we implemented a new E-Visit specific to the Coronavirus.

Learn more about E-Visits from these area practices:

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