Northeast Georgia Health System Increases Access to Healthcare Services in Lumpkin County

Published: Wednesday, June 27, 2018

As Chestatee Regional Hospital prepares to close its doors at midnight on July 27, Northeast Georgia Health System (NGHS) is increasing access to Urgent Care services and stabilizing primary care in Lumpkin County.

Starting July 1, Urgent Care Dahlonega is extending its hours to be open 8 a.m. – midnight, seven days a week.  The office, located in front of Home Depot, at the intersection of GA-400 and Highway 60, treats minor injuries and illnesses for people aged six months and older.  The location is already projected to care for more than 16,000 patients this year.

“We anticipate seeing more people coming in for care after work and when accidents happen later in the evening, and our staff is prepared to care for them,” said Tammy Soles, the administrative director for Urgent Care Dahlonega. “We’re open when you need us most.”

Meanwhile, Northeast Georgia Physicians Group (NGPG) Dahlonega Internal Medicine recently welcomed a physician assistant and a nurse practitioner – Raymond Polk and Vicki Simmons – to the group.  They are now accepting new patients, and people can schedule an appointment by calling 706-864-1580.  Polk and Simmons previously worked at Dahlonega Family Practice until its recent closure.

“We’re thrilled we are able to keep these talented providers in Lumpkin County,” said Tina Walden, vice president of Operations for NGPG.  “Primary care is the foundation of wellness and preventive health care for a community, so preserving that access is key.”

“Roughly 37 percent of Lumpkin County EMS patients were taken to Chestatee Regional Hospital in 2017, and we believe a number of those patients could have been appropriately treated in a different setting – like an urgent care center or primary care office,” said Chris Dockery, chairman of the Lumpkin County Board of Commissioners. “Increased access to those services will definitely help people in this community get the care they need, and the timing couldn’t be better.”

NGHS is still in a conditional agreement with the current owner of Chestatee Regional Hospital – DL Investment Holdings, LLC – to purchase the hospital property and some equipment.

“We’re encouraged by the progress we’ve made during due diligence, and we are optimistic we will finalize the agreement next month,” said Louis Smith, president of Acute and Post-Acute Operations for NGHS.  “Once the current owner closes the hospital, we estimate it may take as many as 12 months to assess what is needed to re-establish high-quality healthcare services in Lumpkin County.”

Options for re-establishing services include possibly opening some services in the current hospital building; potentially building a new facility on 57 acres NGHS owns near the intersection of Highway 60 and Georgia 400; or exploring other ideas that meet the needs of the community.

“We’re still open to all possibilities, and we look forward to continuing to work with Lumpkin County leaders and the community to envision the short-term and long-term future of health care in this area,” said Smith. 

The University System of Georgia Board of Regents and NGHS have finalized an agreement for the Board of Regents to purchase the hospital property from NGHS later this year.  The agreement calls for the Board of Regents to lease the property to NGHS for up to three years.  At some point in the future, the University of North Georgia will likely relocate some of its programs and services to the current hospital property.

“Given the many challenges facing Georgia’s rural communities, this is a rare win-win for ensuring access to health care and educational opportunities for generations to come,” said Carol Burrell, president and CEO of NGHS.

In addition to the Urgent Care center and two NGPG primary care practices, NGHS currently provides other healthcare services in Lumpkin County including:

  • Women’s care through NGPG’s OB/GYN practice
  • Cardiology care through The Heart Center of Northeast Georgia Medical Center
  • Physical rehabilitation services through The Rehabilitation Institute.

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Northeast Georgia Health System (NGHS) is a non-profit on a mission of improving the health of our community in all we do.  Our team cares for more than 800,000 people across the region through three hospital campuses and a variety of outpatient locations.  Northeast Georgia Medical Center (NGMC) has three campuses – NGMC Gainesville, NGMC Braselton and NGMC Barrow – with a total of 713 beds and medical staff members representing more than 50 specialties.  Learn more at