COVID-19 Information | Latest Data | Visitation Guidelines | Testing Information

Medicare Plans

Medicare Advantage

Medicare Advantage plans are offered by private insurance companies that have a contract with Medicare. These plans incorporate Medicare Part A, Part B and often Part D (Medicare Prescription Drug coverage) – into one plan. Medicare Advantage plan availability varies by county. A Medicare beneficiary's county of residence will determine which Medicare Advantage plans are available.

Northeast Georgia Health System Contracted Medicare Advantage Plans

NGHS, which includes Northeast Georgia Medical Center (NGMC), Northeast Georgia Physicians Group (NGPG) and The Heart Center of Northeast Georgia Medical Center, accepts Georgia Medicaid and will be contracted with several Medicare Advantage plans. Please visit our main Insurance page to view current plans.

Non-contracted Medicare Advantage Plans*

If you have a Medicare Advantage PPO that is not listed under our NGHS contracted plans, as a courtesy NGHS will bill the plan as a non-participating provider. This includes retirees with State Health Benefit Plan (SHBP), insured by Blue Cross Blue Shield and United HealthCare for the 2019 and 2020 plan benefit year. SHBP retirees can still access NGHS facilities and providers without penalty. For benefit information, please call SHBP (contact numbers found here) or call UnitedHealthcare.

To access a guide for SHBP Retirees, please view the SHBP 2020 Retiree Decision Guide.

*In some cases, co-payments and cost-sharing may be greater when utilizing non-participating providers.

Medicare Supplement

NGHS accepts all forms of Medicare Supplement insurance. Sometimes referred to as Medigap insurance, a Medicare Supplement works in conjunction with Original Medicare. Medicare Supplements provide coverage that is secondary to Medicare, helping to insure the approximate 20% of healthcare expenses not covered by Original Medicare. Medicare Supplements generally do not include a prescription drug plan, so beneficiaries wanting coverage for medications will need to purchase a stand-alone Medicare Prescription Drug plan.

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COVID-19 questions?
Questions about COVID-19?
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  • What is NGHS doing for the COVID-19 crisis?

If you have a fever and cough or difficulty breathing, these steps will help you find the care you need and limit the spread of Coronavirus (COVID-19) in our region:

  • Call before you come

    Please call your doctor's office or an urgent care clinic for advice about where you should go for treatment.

  • Call 9-1-1 for emergencies

    Calling 9-1-1 is always the fastest and most efficient way to get proper treatment for medical emergencies.

  • Consider staying home and taking advantage of an E-Visit

    When symptoms strike, connect with a provider through an E-Visit instead of traveling to the urgent care or the doctor’s office.

    Learn more about E-Visits from these area practices:

We want to thank our community and local businesses for their amazing generosity during this time. Here are some ways you can support our community and staff:

  • Donate items and resources

    We are currently receiving donations of items and other resources through the Foundation. Learn how to donate resources and other needed items by clicking here.

  • Sew Masks for Healthcare Workers

    Many people in our community are sewing masks for our healthcare workers. We have created some mask sewing instructions and information about drop-off locations. Get detailed mask-making instructions here.

  • Send a Digital Letter

    We would like your help making digital letters for the residents at New Horizons Nursing home. Email a letter to and we will hand them out to our residents and staff to enjoy.

There is currently no vaccine to prevent COVID-19, so the best way to avoid infection is to avoid exposure. Here are simple steps you can take to lower your risk of catching or spreading illness:

  • Wear a mask – a cloth face cover can protect other people in case you are infected. Everyone should wear a cloth face cover in public settings and when around people who don’t live in your household. Continue to keep about 6 feet between yourself and others. The cloth face cover is not a substitute for social distancing.
  • Avoid close contact – maintain 6 feet of distance between yourself and people who don’t live in your household. If someone in your household is sick, maintain 6 feet of distance from them as well.
  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use a hand sanitizer that contains at least 60% alcohol.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash. Wash your hands or use hand sanitizer after touching tissues.
  • Clean and disinfect frequently touched surfaces to help prevent the spread of germs
  • Monitor your health daily –  Watch for fever, cough, shortness of breath, or other symptoms of COVID-19. Follow CDC guidance if symptoms develop.

Learn more by visiting the CDC COVID-19 website.

In late January, NGHS created a Coronavirus Task Force including leaders from across the system to begin preparing for the possibility that our facilities and staff may see patients with COVID-19.

We have been following the guidance of the CDC and are working to ensure staff are diligent in following standard protocol to ask patients about their travel history. In the event that additional preparation is needed, this team will move swiftly to follow any new guidance.

About COVID-19 Testing:

NGHS has the ability to coordinate testing at some of our locations. Please call your doctor's office or urgent care clinic for advice about whether testing is right for you. Recently we implemented a new E-Visit specific to the Coronavirus.

Learn more about E-Visits from these area practices:

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