Where should I go to get the care I need?

Published: Tuesday, December 28, 2021
NGPG Family Medicine
NGPG Urgent Care

Our Northeast Georgia Physicians Group Internal and Family Medicine practices, as well as our Pediatric locations, are dedicated to caring for you. With things around us changing every day, you might be wondering where to go for care, or who you should call first when you need it. We hope the information below will help you understand how to get the right care at the right time. For more help, visit ngpg.org/care.

Primary Care

If you’re unsure whether you need Urgent Care, or you see they have a long wait time, please call your primary care provider first — either during regular hours or after hours with one of our on-call providers — to see if they can care for you instead.

Reasons you might need care at a Primary Care office:

  • Aches and pains
  • Diagnostic testing (COVID-19, strep, etc.)
  • Headaches and migraines
  • Pulled or strained muscles
  • Skin infections and minor abscesses
  • Upset stomach
  • Back-to-school and sports physicals
  • Cold and flu
  • Earaches and eye infections
  • Minor cuts and burns
  • Sinus infections and allergies
  • Sprains and fractures
  • Urinary tract infections

Urgent Care

Even though we may be busy at Urgent Care, we still want to see you if the need arises. You can save your spot online and wait at home or in your car for any of the symptoms listed above. We offer expert, patient-centered care to patients 6 months and older at each of our locations in Braselton, Buford, Cleveland, Dacula, Dahlonega, Dawsonville, Gainesville and Jefferson.

Just remember, Urgent Care is here for non-life-threatening medical problems. Our experienced team works closely with emergency physicians and primary care specialists to treat minor illnesses or injuries that require immediate attention seven days a week, including holidays.

Additional services offered at Urgent Care:

  • Digital X-rays

Emergency Care

Although we encourage you to seek care at one of our primary care offices or urgent cares, there are still emergencies where you may need us in the emergency room. Of course, if you don’t think you can make it to the emergency room, call 911.

When to seek emergency care:

  • Chest pain or pressure
  • Severe abdominal pain
  • Coughing or vomiting blood
  • Severe burns
  • Deep cuts or bleeding that won’t stop
  • Sudden blurred vision
  • Numbness in the face, arm of leg
  • High fevers
  • Sudden dizziness, weakness or loss of coordination or balance
  • Sudden, severe headache (not migraine)
  • Seizures
  • New discomfort that is caused by exercise
  • Difficulty breathing or shortness of breath
  • Any condition you believe is life-threatening

Are you sick, injured or simply looking for care?

We get it. It can be overwhelming. That’s why Northeast Georgia Physicians Group (NGPG) is here to help you find the best care options to meet your needs within your timeframe.