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Frank's Story

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Frank Dalrymple

Frank “Shottie” Dalrymple began volunteering with Hospice of NGMC in January 2003.  He has faced many challenges and obstacles, but has never wavered in his commitment or passion to care for people in the community who are in the last months of life.

When Shottie found out that he had a terminal illness a few years ago, he knew that he would eventually face the decision to use Hospice services.  This did not deter him from continuing to volunteer with Hospice.  In fact, he was determined to serve hospice patients as long as he could – until it was his turn to receive service rather than provide service.

With his own life running out of time, Shottie spent hours at the bedside of other patients facing the same end.  He visited to provide companionship, to show patients that you are still somebody, even in the midst of dying; you matter and you are not alone.  Shottie provided peace, hope and presence to the patients he served.  In the meantime, maybe he learned a lesson to apply to his own situation – a lesson about the whole process of moving on.

Shottie’s passion and commitment to serving his community makes him a true Life Hero.  Even in the midst of his own decline, he chooses to press on.  He chooses to follow through, to be consistent, persistent and loyal. 

Shottie is now a patient with Hospice of NGMC, but he continues to volunteer.  Staff members have visited Shottie in his home, and he often still wears his Hospice volunteer badge because he says it helps him press on.

“After I was first diagnosed with my illness in December 2010, I was almost gone,” Shottie says.  “I lost 45 pounds and didn’t care about anything.  Not only was I dying, I was doing it poorly.  I decided it was time for Hospice care, and now I’m doing well.”

Shottie believes other people who face situation similar to his would benefit greatly from using Hospice of NGMC.

“I wish they would give it a chance,” he says.  “It will make the outbound trip smoother for the patient and their family.  Hospice helps the family to be able to care for their loved one.  Both the patient and the patient’s family are best served by getting help, professional help, Hospice help.

“With Hospice of NGMC, you don’t just buy a service; you buy a concept of care to keep you in the fold – to help you fight to stay active in the midst of dying.  It matters which hospice you choose, so don’t just pick one out of the phone book.

“I can tell you from experience, as a patient and as a volunteer, Hospice of NGMC is a good one!”

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If you have a fever and cough or difficulty breathing, these steps will help you find the care you need and limit the spread of Coronavirus (COVID-19) in our region:

  • Call before you come

    Please call your doctor's office or an urgent care clinic for advice about where you should go for treatment.

  • Call 9-1-1 for emergencies

    Calling 9-1-1 is always the fastest and most efficient way to get proper treatment for medical emergencies.

  • Consider staying home and taking advantage of an E-Visit

    When symptoms strike, connect with a provider through an E-Visit instead of traveling to the urgent care or the doctor’s office.

    Learn more about E-Visits from these area practices:

We want to thank our community and local businesses for their amazing generosity during this time. Here are some ways you can support our community and staff:

  • Donate items and resources

    We are currently receiving donations of items and other resources through the Foundation. Learn how to donate resources and other needed items by clicking here.

  • Sew Masks for Healthcare Workers

    Many people in our community are sewing masks for our healthcare workers. We have created some mask sewing instructions and information about drop-off locations. Get detailed mask-making instructions here.

  • Send a Digital Letter

    We would like your help making digital letters for the residents at New Horizons Nursing home. Email a letter to NewHorizonsAdmin@nghs.com and we will hand them out to our residents and staff to enjoy.

There is currently no vaccine to prevent COVID-19, so the best way to avoid infection is to avoid exposure. It is always a good idea to keep your guard up—and not just against this virus.

Here are other simple steps you can take to lower your risk of catching or spreading illness.

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash. Wash your hands or use hand sanitizer after touching tissues.
  • Clean and disinfect frequently touched objects and surfaces to help prevent the spread of germs
  • Avoid close contact with people who are sick.
  • Stay home when you are ill.
  • For those who plan to travel, the CDC offers specific guidance about avoiding COVID-19.

Learn more by visiting the CDC COVID-19 website.

In late January, NGHS created a Coronavirus Task Force including leaders from across the system to begin preparing for the possibility that our facilities and staff may see patients with COVID-19.

We have been following the guidance of the CDC and are working to ensure staff are diligent in following standard protocol to ask patients about their travel history. In the event that additional preparation is needed, this team will move swiftly to follow any new guidance.

About COVID-19 Testing:

NGHS has the ability to coordinate testing at some of our locations. Please call your doctor's office or urgent care clinic for advice about whether testing is right for you. Recently we implemented a new E-Visit specific to the Coronavirus.

Learn more about E-Visits from these area practices:

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