A cancer diagnosis can be overwhelming. Just navigating the healthcare system with different doctors, facilities, tests and decisions can be a confusing process. Northeast Georgia Medical Center (NGMC) understands these challenges, and that’s why we offer our cancer patients a free service that extends care beyond the clinical level.
How It Works
NGMC’s Cancer Patient Navigation Program provides cancer patients with guidance and support from cancer diagnosis through recovery. Our navigators will work with you to identify your individual needs and provide you with the appropriate resources to help guide you through your cancer journey. Whether you’re struggling with keeping up with appointments, understanding the next steps, getting to and from appointments or affording care and food for yourself, our patient navigators can help.
The Patient Navigators at NGMC can:
- Assist patients in coordination of care, often from diagnosis to completion of treatment and survivorship
- Assess barriers to care and help engage patients and family members in decision-making
- Educate patients and caregivers about the disease
- Empower patients to communicate their healthcare treatment choices and actively participate in their care through self-management
- Encourage active communication between patients and healthcare providers
- Provide access to financial resources and other support services
Meet Our Nurse Navigators
Alicia Harrison, BSN, RN
Supervisor and Support for Navigation Team
770-219-5804
alicia.harrison@nghs.com
Meet Our Patient Navigator
Jennifer Roberts, BSW
Assists nurse navigators in supporting patients across the health system and provides a vast array of resources for patients.
770-219-5812
jennifer.roberts-onc@nghs.comComprehensive Cancer Support
The oncology navigators at NGMC use a distress tool developed by the National Comprehensive Cancer Network which allows navigators to identify the patient’s greatest needs and determine how to best address these needs using available resources at NGMC.
Cancer Support Services include:
- Cancer Rehabilitation Services
- Financial Assistance for Cancer Patients
- Nutrition Support
- Support Groups
- Chaplain Services
- Hospice
- Clinical Trials
Contact Us
The Patient Navigation Program at NGMC is available free of charge from all three NGMC hospital locations: NGMC Gainesville, NGMC Braselton and NGMC Barrow. We accept both physician referrals and self-referrals.
Patient Navigators can be reached Monday through Friday, 8 a.m. to 4 p.m. Contact the Patient Navigation Program at 770-219-5812 to learn more.