For information regarding COVID-19 and updated visitation guidelines, please click here.

Insurance Information

Please review the information below to explore and understand the insurance plans accepted for care within Northeast Georgia Health System:

  • NGMC
  • NGPG
  • Urgent Care
  • The Heart Center
  • Northeast Georgia Medical Center

    Northeast Georgia Medical Center (NGMC) is a contracted "in-network" provider with the following managed care organizations grouped below. This information is updated periodically and is subject to change. This list is not meant to be all-inclusive as NGMC does not participate in every product offering by contracted health plans; please check with your health plan to verify coverage.

    Your benefit coverage for care provided by NGMC is determined solely by your insurance company and is based on the provisions of your specific medical benefit plan. Please contact the customer service department on the back of your member identification card to confirm that you have in-network access to NGMC.

    Commercial Insurance Plans

    • Aetna
    • Alliant Health Plans
    • Anthem Blue Cross Blue Shield
    • Cigna
    • Humana
    • Beech Street
    • First Health Network (Coventry)
    • Health Partners
    • LifeSynch Psych
    • Magellan Psych
    • United Healthcare

    Health Insurance Exchange Plans

    • Alliant SoloCare

    Medicaid Plans

    • Amerigroup Medicaid
    • CareSource Medicaid
    • WellCare Medicaid

    Medicare Plans

    • Aetna Medicare
    • Cigna HealthSpring
    • Coventry Healthcare (Advantra)
    • Humana Medicare Advantage **NGMC BARROW ONLY**

    To learn about Medicare Advantage and Medicare Supplement plans, click here.

  • Northeast Georgia Physicians Group

    Northeast Georgia Physicians Group (NGPG) is a contracted “in-network” provider with the following managed care organizations grouped below. This information is updated periodically and is subject to change. This list is not meant to be all-inclusive as NGPG does not participate in every product offering by contracted health plans; please check with your health plan to verify coverage.

    Your benefit coverage for care provided by NGPG is determined solely by your insurance company and is based on the provisions of your specific medical benefit plan. Please contact the customer service department on the back of your member identification card to confirm that you have in-network access to NGPG.

    Commercial Insurance Plans

    • Aetna
    • Alliant Health Plans
    • Anthem Blue Cross Blue Shield
    • Beech Street
    • Cigna
    • First Health Network (Coventry)
    • Health Partners
    • Humana
    • LifeSynch Psych
    • Magellan Psych
    • United Healthcare

    Health Insurance Exchange Plans

    • Alliant SoloCare
    • Anthem BCBS Pathway (Family Medicine & Internal Medicine practices in Buford, Cumming, Dacula and Hamilton Mill only)

    Medicaid Plans

    • Amerigroup Medicaid
    • CareSource Medicaid
    • Peach State Medicaid
    • WellCare Medicaid

    Medicare Plans

    • Aetna Medicare
    • Cigna HealthSpring
    • Coventry Healthcare (Advantra)

    To learn about accepted Medicare Advantage plans, click here.

  • Urgent Care

    Northeast Georgia Physicians Group (NGPG) Urgent Care is a contracted “in-network” provider with the following managed care organizations grouped below. This information is updated periodically and is subject to change. This list is not meant to be all-inclusive as NGPG Urgent Care does not participate in every product offering by contracted health plans; please check with your health plan to verify coverage.

    Your benefit coverage for care provided by NGPG Urgent Care is determined solely by your insurance company and is based on the provisions of your specific medical benefit plan. Please contact the customer service department on the back of your member identification card to confirm that you have in-network access to NGPG Urgent Care.

    Commercial Insurance Plans

    • Aetna
    • Alliant Health Plans
    • Anthem Blue Cross Blue Shield
    • Cigna
    • Humana
    • Beech Street
    • First Health Network (Coventry)
    • Health Partners
    • LifeSynch Psych
    • Magellan Psych
    • United Healthcare

    Health Insurance Exchange Plans

    • Alliant SoloCare

    Medicaid Plans

    • CareSource Medicaid
    • WellCare Medicaid

    Medicare Plans

    • Aetna Medicare
    • Cigna HealthSpring
    • Coventry Healthcare (Advantra)

    To learn about accepted Medicare Advantage plans, click here.

  • The Heart Center

    The Heart Center of Northeast Georgia Medical Center (THC) is a contracted “in-network” provider with the following managed care organizations grouped below. This information is updated periodically and is subject to change. This list is not meant to be all-inclusive as THC does not participate in every product offering by contracted health plans; please check with your health plan to verify coverage.

    Your benefit coverage for care provided by THC is determined solely by your insurance company and is based on the provisions of your specific medical benefit plan. Please contact the customer service department on the back of your member identification card to confirm that you have in-network access to THC.

    Commercial Insurance Plans

    • Aetna
    • Alliant Health Plans
    • Anthem Blue Cross Blue Shield
    • Cigna
    • Humana
    • Beech Street
    • First Health Network (Coventry)
    • Health Partners
    • United Healthcare

    Health Insurance Exchange Plans

    • Alliant SoloCare

    Medicaid Plans

    • Amerigroup Medicaid
    • CareSource Medicaid
    • WellCare Medicaid

    Medicare Plans

    • Aetna Medicare
    • Cigna HealthSpring
    • Coventry Healthcare (Advantra)

    To learn about accepted Medicare Advantage plans, click here.

Marketplace Health Insurance Plans

Northeast Georgia Health System (NGHS) is in-network for one plan on the Healthcare Marketplace (sometimes referred to as the “Exchange”): Alliant Solocare.

More information

Alliant SoloCare is the only way to access in-network rates for NGHS facilities including:

  • Northeast Georgia Medical Center
  • The Imaging Center of NGMC
  • Northeast Georgia Physicians Group
  • The Rehabilitation Institute The Heart Center of NGMC
  • New Horizons
  • Urgent Care
  • Laurelwood

Health Partners Facilities:
Click here to visit the Health Partners website for a complete list of facilities.

Questions about Alliant?
Call 800-811-4793 or visit alliantplans.com

Enrolling in Medicare Advantage coverage?

Get help comparing and purchasing Medicare insurance coverage

More information

For patients needing to purchase Medicare insurance coverage, we understand how complex and confusing the process can be. There are many different types of Medicare insurance available, and healthcare providers do not accept all forms of Medicare insurance. For these reasons, NGHS offers the NGHS Medicare Insurance Helpline.

The Medicare Insurance Helpline is a free service for patients of NGHS and is serviced by MedicareCompareUSA, a Medicare-specialty insurance agency that represents all NGHS accepted Medicare Advantage plans and leading Medicare Supplement insurers.

Services

The services of MedicareCompareUSA are provided free of charge to our patients, as MedicareCompareUSA is paid directly by whichever Medicare plan is chosen by the patient. We encourage patients to take advantage of this resource, but we also want to stress that Medicare patients are free to contact Medicare plans directly, work with any licensed Medicare agent, or obtain information by going directly to Medicare (1-800-MEDICARE or www.medicare.gov).

MedicareCompareUSA has a local office in Gainesville to assist our Medicare beneficiary patients in the process of comparing and choosing suitable Medicare insurance.

Their Agents

Agents are extensively trained and authorized to represent Medicare plans accepted by Northeast Georgia Health System including Medicare Advantage, Medicare Supplements and Medicare Prescription Drug plans. Agent consultations are private and by appointment, ensuring the agent takes the time to understand your needs and then help you compare your available Medicare plan options in an unbiased manner. This is a free service, as MedicareCompareUSA agents are paid directly by the Medicare plan should you enroll for insurance coverage.

To Request a Consultation

You may call toll free, 1-866-391-7734 or click here to request an agent consultation.

Please Note: Patients with Employer Medicare Plan Coverage
MedicareCompareUSA is not authorized to discuss or represent Medicare plans provided by employers (including SHBP). If you have questions regarding Medicare insurance provided by your employer, please contact your Plan Benefit Administrator or insurance company directly.

Copyright ©2020 Northeast Georgia Health System, Inc. | 743 Spring Street Gainesville, GA 30501 | (770) 219-9000

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COVID-19 questions?
Questions about COVID-19?
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Hi there! I can help quickly answer common questions about COVID-19. Please pick one of the options below.

Sent by: Northeast Georgia Health System
  • I don’t feel well. What should I do?
  • How can I help?
  • How can I prevent COVID-19?
  • What is NGHS doing for the COVID-19 crisis?

If you have a fever and cough or difficulty breathing, these steps will help you find the care you need and limit the spread of Coronavirus (COVID-19) in our region:

  • Call before you come

    Please call your doctor's office or an urgent care clinic for advice about where you should go for treatment.

  • Call 9-1-1 for emergencies

    Calling 9-1-1 is always the fastest and most efficient way to get proper treatment for medical emergencies.

  • Consider staying home and taking advantage of an E-Visit

    When symptoms strike, connect with a provider through an E-Visit instead of traveling to the urgent care or the doctor’s office.

    Learn more about E-Visits from these area practices:

We want to thank our community and local businesses for their amazing generosity during this time. Here are some ways you can support our community and staff:

  • Donate items and resources

    We are currently receiving donations of items and other resources through the Foundation. Learn how to donate resources and other needed items by clicking here.

  • Sew Masks for Healthcare Workers

    Many people in our community are sewing masks for our healthcare workers. We have created some mask sewing instructions and information about drop-off locations. Get detailed mask-making instructions here.

  • Send a Digital Letter

    We would like your help making digital letters for the residents at New Horizons Nursing home. Email a letter to NewHorizonsAdmin@nghs.com and we will hand them out to our residents and staff to enjoy.

There is currently no vaccine to prevent COVID-19, so the best way to avoid infection is to avoid exposure. It is always a good idea to keep your guard up—and not just against this virus.

Here are other simple steps you can take to lower your risk of catching or spreading illness.

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash. Wash your hands or use hand sanitizer after touching tissues.
  • Clean and disinfect frequently touched objects and surfaces to help prevent the spread of germs
  • Avoid close contact with people who are sick.
  • Stay home when you are ill.
  • For those who plan to travel, the CDC offers specific guidance about avoiding COVID-19.

Learn more by visiting the CDC COVID-19 website.

In late January, NGHS created a Coronavirus Task Force including leaders from across the system to begin preparing for the possibility that our facilities and staff may see patients with COVID-19.

We have been following the guidance of the CDC and are working to ensure staff are diligent in following standard protocol to ask patients about their travel history. In the event that additional preparation is needed, this team will move swiftly to follow any new guidance.

About COVID-19 Testing:

NGHS has the ability to coordinate testing at some of our locations. Please call your doctor's office or urgent care clinic for advice about whether testing is right for you. Recently we implemented a new E-Visit specific to the Coronavirus.

Learn more about E-Visits from these area practices:

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