NGHS is First Health System in Nation to Provide Highest Level of Safety through Apex Virtual Reality Simulator

Published: Wednesday, May 11, 2022

Patients and visitors can now feel even safer when visiting Northeast Georgia Medical Center (NGMC). Northeast Georgia Health System (NGHS) is the first health system in the nation to provide the highest level of safety by training its security team with the Apex Virtual Reality Simulator.

“Our hospitals are now busier than ever,” said Rosetta Wright, Security Supervisor at NGMC Braselton. “It can be stressful for families and friends, and we want to make sure we are providing them with the peace of mind that we are doing everything we can to secure their safety.”

Apex Officer is a virtual reality simulator worn on the head – just like gaming devices – during training. It provides realistic and immersive de-escalation and crisis intervention training through randomized scenarios that are much like real life situations. Each has different results and outcomes to every action – all so NGHS security officers can respond more effectively.

In recent years, threats of active shooters and a rising concern for better security has increased. It is important for officers to de-escalate situations before they result in disaster. In almost every encounter, security officers are having to de-escalate adverse or difficult situations.

 “Our officers are always confronted with new and challenging situations, and this new equipment will help prepare us for all sorts of scenarios,” says Darrell Townsend, Security Director at Northeast Georgia Health System. “We look forward to training our officers with this equipment to provide the highest level of safety for our staff, patients and visitors.”

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About Northeast Georgia Health System

Northeast Georgia Health System (NGHS) is a non-profit on a mission of improving the health of our community in all we do. Our team cares for more than 1 million people across the region through four hospitals and a variety of outpatient locations. Northeast Georgia Medical Center (NGMC) has campuses in Gainesville, Braselton, Winder and Dahlonega – with a total of more than 700 beds and more than 1,100 medical staff members representing more than 60 specialties. Learn more at