Visitation Guidelines

Northeast Georgia Health System continues to adapt to COVID-19 best practices. For the protection of our patients, staff and community, our visitation guidelines have been updated. Please read the following for more information:

No children under the age of 16 are permitted to visit patients at this time.

Hospital & Facility Visitation Guidelines

Guidelines beginning Tuesday, November 24, 2020:

Location

Visitor Policy

Waiting Room

Intensive Care UnitNon-COVID Patients:
Two visitors daily, 10 a.m. – 12 p.m., and 7:30 p.m. – 9:30 p.m.
Purpose: care coordination, discharge teaching: communication

COVID-19 Positive/PUI Patients:
Visitation upon admission (for 60 minutes) and every Tuesday, Thursday and Saturday from 2-4 p.m. One visitor per patient; if visitor needs assistance, we will allow two visitors. One scheduled visit for discharge teaching.
Closed
Neonatal Intensive Care Unit (NICU)Non-COVID Patients:
Two designated band holders may visit their neonate (unrestricted)

COVID-19 Positive/PUI Patients:
Two designated band holders 10 a.m.–12 p.m. and 8–10 p.m.

Any band holder who is or becomes COVID-19 positive, may not visit NICU under any circumstances. If both band holders are COVID-19 positive, then an identified designated support person may visit.
Closed
Pediatric patients
(under 18) regardless of unit
If patient is Non-COVID or is COVID-19 positive, two visitors for length of stay.Closed
Labor and DeliveryOne identified support person for length of stay.Closed
Mother/BabyOne identified support person for length of stay.Closed
Long-term expectant mothersAssuming the patient is COVID-19 negative, two visitors for length of stay.Closed
Surgery and ProceduresOne visitor allowed at the bedside before surgery/procedure and allowed in the waiting room.Open
Emergency Department and G AreaOne consistent support person at bedside.Closed
All others
(including medical, surgical, EOU, COU and cardiac)
Non-COVID Patients:
Two visitors daily, 10 a.m. – 12 p.m. and 7:30 p.m. – 9:30 p.m.
Purpose: care coordination, discharge teaching: communication

COVID-19 Positive/PUI Patients:
Visitation upon admission (for 60 minutes) and every Tuesday, Thursday and Saturday from 2-4 p.m. One visitor per patient; if visitor needs assistance, we will allow two visitors. One scheduled visit for discharge teaching.
Closed

Inpatient Rehabilitation

One identified support person is allowed to visit daily from 4:30 p.m. – 6:30 p.m.Closed
Long-term Care FacilitiesNo visitors.Closed
NGHS Transitional Care UnitNo visitors.Closed
HospiceTwo people at a time with designated pink card.Closed
Northeast Georgia Physicians Group (NGPG)No visitors. However, exceptions can be made depending on the patient’s situation.Open
The Heart CenterNo visitors.Open

Visitation exceptions for both COVID and non-COVID patients are made on a case-by-case basis, and are reviewed by clinical providers and physicians.

For non-COVID positive patients

For non-COVID positive patients:

  • Two visitors over the age of 16 can visit with your loved one daily, 10 a.m. – 12 p.m. and 7:30 p.m. – 9:30 p.m.
  • A face mask is required to enter the hospital. Acceptable masks include cloth masks, paper masks, surgical masks, N95 masks, masks WITHOUT exhalation valves or vents.
  • Face shields or goggles can be worn with a mask but are not mask substitutes.

See the chart below of other specific requirements for our hospital units.

*see specific department and unit policies in chart above

For COVID-19 positive patients

For COVID-19 positive patients, visitation upon admission (for 60 minutes) and every Tuesday, Thursday and Saturday from 2-4 p.m. One visitor per patient; if visitor needs assistance, we will allow two visitors. One scheduled visit for discharge teaching.

*see specific department and unit policies in chart above

Directions for all patients

Upon arriving at your loved one’s unit, go directly to the nurse’s station to present your signed COVID-19 risk waiver that you received at the screening station. This waiver confirms that you are aware of and assume the risk of contracting COVID-19 while in our facility. We strongly encourage no visitors over the age of 70 and no visitors with chronic conditions such as lung or heart disease, as these persons have a higher risk of complications if they contract COVID-19.

*see specific department and unit policies in chart above

Your loved ones health and safety is NGHS’ top priority. For information regarding connecting with your family, and other helpful resources, click here. We also encourage everyone to do their part to prevent the spread of illness by practicing good hand hygiene, cough etiquette and by disinfecting surfaces.

Learn what NGHS is doing to address COVID-19 »