Visitation Guidelines

Northeast Georgia Health System continues to adapt to best practices regarding COVID-19. For the protection of our patients, staff and community, our visitation guidelines have been updated. We understand that it is difficult to be away from family especially during times of illness or injury and we appreciate your support.

Hospital & Facility Visitation Guidelines

Guidelines last updated on 1/10/2022

All visitors will now be required to sign a visitation agreement upon arrival at any of our NGMC hospitals. For the protection of our staff, patients and visitors, everyone must abide by the instructions included in the agreement. If a visitor is unable to follow the instructions, other visitation plans can be made.

Please scroll left and right to view the table below.

Location

Visitor Policy

Waiting Room

Critical Care NO CHILDREN UNDER 13 ARE PERMITTED TO VISIT PATIENTS.

Non-COVID Patients:

One designated bedside caregiver will be allowed from 9 a.m.–9 p.m.

COVID Positive/PUI Patients:
Visitation by exception only.

Visitors are required to wear appropriate PPE (mask, face shield, gloves and isolation gown).
Closed
Neonatal Intensive Care Unit (NICU)Non-COVID Patients:
Two designated band holders may visit their neonate (unrestricted).

COVID-19 Positive/PUI Patients:
After meeting visitation criteria, 10 days from positive COVID test and symptom free at least 24 hours or more, two designated band holders may visit their neonate.
(Ask NICU staff for more information.) Any band holder who is or becomes COVID-19 positive/PUI, may
not visit the NICU under any circumstances. If both band holders are COVID-19 positive/PUI, then an
identified designated visitor may visit.
Closed
Pediatric Patients
(under 18) regardless of inpatient unit
Two designated caregivers for the entire length of stay. No visitors under 16 years of age.Closed
Labor and DeliveryNon-COVID Patients:
Two designated caregivers for the length of stay.
No visitors under 16 years of age.

COVID-19 Positive/PUI Patients:
One designated caregiver for the length of stay.
No visitors under 16 years of age.
Closed
Mother/BabyNon-COVID Patients:
Two designated caregivers for the length of stay.
No visitors under 16 years of age.

COVID-19 Positive/PUI Patients:
One designated caregiver for the length of stay.
No visitors under 16 years of age.
Closed
Long-term expectant mothersNon-COVID Patients:
Two designated caregivers for the length of stay.
No visitors under 16 years of age.

COVID-19 Positive/PUI Patients:
One designated caregiver for the length of stay.
No visitors under 16 years of age.
Closed
Surgery and ProceduresOne visitor allowed at bedside and in waiting room.Restricted
Emergency Department and G AreaOne caregiver at bedside only.Closed
All others
(including medical, surgical, EOU, COU and cardiac)
Non-COVID Patients:
One designated bedside caregiver will be allowed from 9 a.m.–9 p.m.

COVID Positive/PUI Patients:
Visitation by exception only.

Visitors are required to wear appropriate PPE (mask, face shield, gloves and isolation gown).
Closed

Inpatient Rehabilitation

One consistent visitor daily from 4 p.m.–9 p.m. One designated visitor during assigned family education/ discharge planning sessions.Closed
HospiceTwo people at a time with designated pink card.Closed
Imaging CentersNo visitors.Closed
Northeast Georgia Physicians Group (NGPG)No visitors. However, exceptions can be made depending on the patient’s situation.

Click here to view visitation guidelines for NGPG practice locations.
Waiting rooms open for patients only; closed for visitors.
Georgia Heart InstituteNo visitors. However, exceptions can be made depending on the patient’s situation.Waiting rooms open for patients only; closed for visitors.

Your loved one’s health and safety is our top priority. For information regarding connecting with your family, and other helpful resources, click here. We also encourage everyone to do their part to prevent the spread of illness by practicing good hand hygiene, cough etiquette and by disinfecting surfaces.

Patients with disabilities may designate one support person to accompany them throughout their visit or stay at any NGHS facility.

Learn what NGHS is doing to address COVID-19 »


Open Entrances

View our open entrances and hours

NGMC Gainesville

Entrance

Hours

North Patient Tower

24/7

South Patient Tower

5:30 a.m. – 9 p.m.

Outpatient Building

M-F 5:30 a.m. – 7 p.m.

Emergency Department

24/7

Wisteria Building

M-F 6:30 a.m. – 7 p.m.

NGMC Braselton

Entrance

Hours

Main/Rotunda

5:30 a.m. – 9 p.m.

Emergency Department

24/7

NGMC Barrow

Entrance

Hours

Main Entrance

M-F 7 a.m. – 5 p.m.

Emergency Department

24/7

NGMC Lumpkin

Entrance

Hours

Main Entrance

6 a.m. – 9 p.m.

Emergency Department

24/7

Laurelwood

Entrance

Hours

Main Entrance

9 a.m. – 4:30 p.m.

New Horizons Lanier Park

Entrance

Hours

Main Entrance

 

New Horizons Limestone

Entrance

Hours

Main Entrance

 

All other entrances will be closed until further notice.