Visitation Guidelines

Northeast Georgia Health System continues to adapt to COVID-19 best practices. For the protection of our patients, staff and community, our visitation guidelines have been updated. Please read below for more information.

Hospital & Facility Visitation Guidelines

Guidelines beginning on April 26, 2021 are listed below.

To view the table below, please scroll left and right.

Location

Visitor Policy

Waiting Room

Intensive Care UnitNon-COVID Patients:
Two visitors at a time, 9 a.m.–9 p.m.

COVID-19 Positive/PUI Patients:
Visitation upon exception only.
Closed
Neonatal Intensive Care Unit (NICU)Non-COVID Patients:
Two designated band holders may visit their neonate (unrestricted)

COVID-19 Positive/PUI Patients:
Two designated band holders 10 a.m.–12 p.m. and 8–10 p.m. Any band holder who is or becomes COVID-19 positive/PUI, may not visit NICU under any circumstances. If both band holders are COVID-19 positive/PUI, then an identified designated support person may visit.

Learn more about when you may visit the NICU again
Closed
Pediatric patients
(under 18) regardless of unit
If patient is non-COVID or is COVID-19 positive, two visitors for length of stay.Closed
Labor and DeliveryNon-COVID Patients:
Two identified support persons allowed at all times.

COVID Patients:

One identified support person for entire length of stay.
Closed
Mother/BabyNon-COVID Patients:
Banded individual in addition to mother for length of stay. Six visitors
(two per room) may visit daily from 9 a.m.–9 p.m. Newborn’s siblings (excluded from visitor total) must be accompanied by an adult.

COVID Patients:
One identified support person for entire length of stay.
Closed
Long-term expectant mothersAssuming patient is COVID-19 negative, one support person for length of stay. Six visitors (two per room) may visit daily from 9 a.m.–9 p.m. Mother’s other children (excluded from visitor total) must be accompanied by an adult.Closed
Surgery and ProceduresOne visitor allowed either at bedside or in waiting room.Open
Emergency Department and G AreaOne identified support person at the bedside.Closed
All others
(including medical, surgical, EOU, COU and cardiac)
Non-COVID Patients:
Two visitors at a time, 9 a.m.–9 p.m.

COVID-19 Positive/PUI Patients:
Visitation upon exception only.
Closed

Inpatient Rehabilitation

One identified visitor upon admission (60 minutes), as well as Monday–Friday (4:30–6:30 p.m.) and Saturday/Sunday (2–4 p.m.). One to two visitors during assigned family education/discharge planning sessions.Closed
Long-term Care FacilitiesNo visitors.Closed
NGHS Transitional Care UnitNo visitors.Closed
HospiceTwo people at a time with designated pink card.Closed
Northeast Georgia Physicians Group (NGPG)Varies by practice.Open for patients only; closed for visitors.
The Heart CenterVaries by practice.Open for patients only; closed for visitors.

Visitation exceptions for both COVID and non-COVID patients are made on a case-by-case basis, and are reviewed by clinical providers and physicians.

For non-COVID positive patients

For non-COVID-19 positive patients, visitation upon exception only.

*See specific department and unit policies in chart above

For COVID-19 positive patients

For COVID-19 positive patients, visitation upon exception only.

*See specific department and unit policies in chart above

Directions for all patients

Upon arriving at your loved one’s unit, go directly to the nurse’s station to present your signed COVID-19 risk waiver that you received at the screening station. This waiver confirms that you are aware of and assume the risk of contracting COVID-19 while in our facility. We strongly encourage no visitors over the age of 70 and no visitors with chronic conditions such as lung or heart disease, as these persons have a higher risk of complications if they contract COVID-19.

*See specific department and unit policies in chart above

NICU Visitation Clarification

COVID-19 Positive/PUI Patients

COVID-19 positive biological or adoptive parents/band holders are not able to visit in the NICU until they have met criteria and provided clearance from their provider. Any band holder who is or becomes a PUI or COVID-19 positive, may not visit the NICU under any circumstances. If both band holders are COVID-19 positive, then an identified designated support person may visit.

If asymptomatic:

  • May visit 10 days from last positive test if did not develop symptoms during this duration. If immunocompromised will need to wait 20 days to visit.

If symptoms develop:

  • May visit 10 days from last positive test if only mild COVID-19 infection not requiring hospitalization, not immunocompromised, and at least 24 hours of symptom resolution, afebrile, without taking any fever reducing medications.
  • May visit 20 days from last positive test if required hospitalization for COVID-19 infection and/or immunocompromised and with at least 24 hours of symptom resolution and afebrile without taking any fever reducing medications.
  • Any band holder who is or becomes a PUI or COVID -19+, may not visit the NICU under any circumstances. If both band holders are COVID 19+, then an identified designated support person may visit.

Your loved ones health and safety is NGHS’ top priority. For information regarding connecting with your family, and other helpful resources, click here. We also encourage everyone to do their part to prevent the spread of illness by practicing good hand hygiene, cough etiquette and by disinfecting surfaces.

Learn what NGHS is doing to address COVID-19 »