For information regarding COVID-19 and updated visitation guidelines, please click here.

Get Started with MyChart

Call for more information: 770-219-1963

Securely connect with your doctor or provider and access personalized health information at any time, day or night.

MyChart is free, easy to use, and works from your computer or mobile device.

What can I do with MyChart?

Manage your appointments

  • Request, confirm or schedule an appointment online
  • Check details on your past and upcoming appointments
  • Complete questionnaires before you arrive for your appointment

Access your family’s records

  • Request or schedule an appointment for your family member
  • Instantly print a copy of your child’s immunization records, growth charts and more
  • Gain access to your loved ones’ records with proxy access

Get your test and lab results

  • No waiting for a phone call or letter
  • Review discharge instructions

Manage your medications and request refills

  • Request medication refills online
  • Look up medications and information about your medications

Contact your provider

  • Get in touch with your provider’s office
  • Get instructions from your provider

Pay your bills

  • See billing and account details
  • See your insurance summary

How do I get access to MyChart?

  1. Click here to sign up for a free account.
  2. Ask your doctor or office staff about setting up your MyChart account.
  3. Request family access for your children or others in your care by contacting MyChart Support at 770-219-1963 or 855-208-0122.

Need some help?
If you need help accessing MyChart, contact the MyChart Support HelpDesk at 770-219-1963, Monday through Friday, from 8:00am to 4:30pm.

How do I use MyChart?

Below is a helpful resource for using MyChart. We'll keep adding to this list as time goes on.

Download the MyChart App

Install the MyChart app on your iOS or Android device today:
 

MyChart for iOS   MyChart for Android
Call for more information: 770-219-1963

 

 

Copyright ©2020 Northeast Georgia Health System, Inc. | 743 Spring Street Gainesville, GA 30501 | (770) 219-9000

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COVID-19 questions?
Questions about COVID-19?
Our chatbot can answer simple COVID-19 questions.
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Hi there! I can help quickly answer common questions about COVID-19. Please pick one of the options below.

Sent by: Northeast Georgia Health System
  • I don’t feel well. What should I do?
  • How can I help?
  • How can I prevent COVID-19?
  • What is NGHS doing for the COVID-19 crisis?

If you have a fever and cough or difficulty breathing, these steps will help you find the care you need and limit the spread of Coronavirus (COVID-19) in our region:

  • Call before you come

    Please call your doctor's office or an urgent care clinic for advice about where you should go for treatment.

  • Call 9-1-1 for emergencies

    Calling 9-1-1 is always the fastest and most efficient way to get proper treatment for medical emergencies.

  • Consider staying home and taking advantage of an E-Visit

    When symptoms strike, connect with a provider through an E-Visit instead of traveling to the urgent care or the doctor’s office.

    Learn more about E-Visits from these area practices:

We want to thank our community and local businesses for their amazing generosity during this time. Here are some ways you can support our community and staff:

  • Donate items and resources

    We are currently receiving donations of items and other resources through the Foundation. Learn how to donate resources and other needed items by clicking here.

  • Sew Masks for Healthcare Workers

    Many people in our community are sewing masks for our healthcare workers. We have created some mask sewing instructions and information about drop-off locations. Get detailed mask-making instructions here.

  • Send a Digital Letter

    We would like your help making digital letters for the residents at New Horizons Nursing home. Email a letter to NewHorizonsAdmin@nghs.com and we will hand them out to our residents and staff to enjoy.

There is currently no vaccine to prevent COVID-19, so the best way to avoid infection is to avoid exposure. It is always a good idea to keep your guard up—and not just against this virus.

Here are other simple steps you can take to lower your risk of catching or spreading illness.

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash. Wash your hands or use hand sanitizer after touching tissues.
  • Clean and disinfect frequently touched objects and surfaces to help prevent the spread of germs
  • Avoid close contact with people who are sick.
  • Stay home when you are ill.
  • For those who plan to travel, the CDC offers specific guidance about avoiding COVID-19.

Learn more by visiting the CDC COVID-19 website.

In late January, NGHS created a Coronavirus Task Force including leaders from across the system to begin preparing for the possibility that our facilities and staff may see patients with COVID-19.

We have been following the guidance of the CDC and are working to ensure staff are diligent in following standard protocol to ask patients about their travel history. In the event that additional preparation is needed, this team will move swiftly to follow any new guidance.

About COVID-19 Testing:

NGHS has the ability to coordinate testing at some of our locations. Please call your doctor's office or urgent care clinic for advice about whether testing is right for you. Recently we implemented a new E-Visit specific to the Coronavirus.

Learn more about E-Visits from these area practices:

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