Interpreting Services / Servicios de Interpretación
Northeast Georgia Medical Center extends our commitment to personalized healthcare by meeting the unique cultural needs of our patients. We provide free interpreter services to patients to ensure that information is accurately transmitted between Limited English Proficient patients and deaf or hard-of-hearing patients and their healthcare team. If you would like to have a medical interpreter throughout your appointment, we ask that you request this service while scheduling your appointment or let your healthcare team know at any time. Our services include on-site, telephone and video interpreters.
Our goal is to continually monitor our interpretation services to ensure we reflect the highest industry standards and meet our patients' needs. If you have any suggestions, recommendations or comments you would like to share to help us improve your visit, please contact the Customer Care Resource Center at 770-219-2998 and speak with our Guest Services Representatives.
Interpreter Services include:
- Free medical interpretation (in person and by telephone)
- Spanish (in-person)
- More than 180 supported Languages and Dialects (Telephonic Interpreting Services)
- Communication assistance for patients who are deaf or hard-of-hearing
- Video Interpretation for all ASL (American Sign Language)