Contact Us

Please view the contact methods below and choose the method that fits you most appropriately.

For Current Patients

Patients who are currently at one of our hospital campuses can contact our Department of Patient Experience by dialing the following extensions from your room phone:

• Current patients at NGMC Gainesville, please dial 9-1689
• Current patients at NGMC Braselton, please dial 8-1689
• Current patients at NGMC Barrow, please dial 7-1689
• Current patients at NGMC Lumpkin, please dial 9-1689

For Customer Service

Please contact the Patient Experience Department for suggestions, questions or feedback: 770-219-2998.
(The customer service line is available live 5 days a week from 8:00am - 5:00pm and answered by voicemail thereafter).