Urgent Care Locations & Wait Times

Whether it is daytime, nighttime, a weekend or a holiday, you can see one of our primary care providers. We are here to help.

With experienced, friendly staff standing by, you can be sure that you will get the highest level of care from our Urgent Care centers at Northeast Georgia Health System.

Hours and insurance information

  • Walk-ins are welcome
  • Open 8:00am to 8:00pm, 7 days a week
  • We accept most insurance plans
  • We have a referral network of more than 600 physicians if specialty care is needed
  • Accepting patients 6 months and older

Should I go to Urgent Care or the Emergency Room?

Urgent Care

When your doctor is not available, Urgent Care clinics provide care for non-life-threatening medical problems or problems that could become worse if you wait. Urgent Care clinics provide walk-in appointments and treat patients 6 months and older.

  • colds
  • flu
  • bronchitis
  • earaches
  • seasonal allergies
  • sinus infections
  • sore throat
  • urinary tract infections
  • pink eye
  • sprains
  • minor back pain
  • minor cuts and burns
  • minor broken bones
  • minor muscular pain
  • minor eye injuries
  • minor abcesses
  • poison ivy

Emergency Room

You should use the hospital emergency room for very serious or life-threatening problems. Hospital emergency rooms are not the place to go for common illnesses and minor injuries.

If you are experiencing any of the following symptoms, don't wait!

  • chest pain or pressure
  • severe abdominal pain
  • coughing or vomiting blood
  • severe burns
  • deep cuts or bleeding that won't stop
  • sudden blurred vision
  • difficulty breathing or shortness of breath
  • sudden dizziness, weakness or loss of coordination or balance
  • numbness in the face, arm or leg
  • sudden, severe headache (not a migraine)
  • seizures
  • high fevers
  • new discomfort that is caused by exercise
  • any condition you believe is life threatening

Locations & Wait Times

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Wait times are updated often and are estimates based on the typical duration of a patient visit.

Copyright ©2020 Northeast Georgia Health System, Inc. | 743 Spring Street Gainesville, GA 30501 | (770) 219-9000

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COVID-19 questions?
Questions about COVID-19?
Our chatbot can answer simple COVID-19 questions.
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Hi there! I can help quickly answer common questions about COVID-19. Please pick one of the options below.

Sent by: Northeast Georgia Health System
  • I don’t feel well. What do I do?
  • Can I visit a patient?
  • How many COVID-19 cases do you have?
  • How can I prevent COVID-19?
  • How can I help NGHS?

If you have a fever and cough or difficulty breathing, these steps will help you find the care you need and limit the spread of Coronavirus (COVID-19) in our region:

  • Call before you come

    Please call your doctor's office or an urgent care clinic for advice about where you should go for treatment.

  • Call 9-1-1 for emergencies

    Calling 9-1-1 is always the fastest and most efficient way to get proper treatment for medical emergencies.

  • Consider staying home and taking advantage of an E-Visit

    When symptoms strike, connect with a provider through an E-Visit instead of traveling to the urgent care or the doctor’s office.

    Learn more about E-Visits from these area practices:

For the protection of our patients, staff and community, our visitation guidelines have been updated.

Click here to view our current visitation guidelines.

We update COVID-19 data on our website each day by 3:00 p.m.

Click here to view our updated information.

The best way to avoid infection is to avoid exposure. Here are simple steps you can take to lower your risk of catching or spreading illness:

  • Wear a mask – a cloth face cover can protect other people in case you are infected. Everyone should wear a cloth face cover in public settings and when around people who don’t live in your household. Continue to keep about 6 feet between yourself and others. The cloth face cover is not a substitute for social distancing.
  • Avoid close contact – maintain 6 feet of distance between yourself and people who don’t live in your household. If someone in your household is sick, maintain 6 feet of distance from them as well.
  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use a hand sanitizer that contains at least 60% alcohol.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash. Wash your hands or use hand sanitizer after touching tissues.
  • Clean and disinfect frequently touched surfaces to help prevent the spread of germs
  • Monitor your health daily –  Watch for fever, cough, shortness of breath, or other symptoms of COVID-19. Follow CDC guidance if symptoms develop.

Learn more by visiting the CDC COVID-19 website.

We want to thank our community and local businesses for their amazing generosity during this time. Here are some ways you can support our community and staff:

  • Donate items and resources

    We are currently receiving donations of items and other resources through the Foundation. Learn how to donate resources and other needed items by clicking here.

  • Sew Masks for Healthcare Workers

    Many people in our community are sewing masks for our healthcare workers. We have created some mask sewing instructions and information about drop-off locations. Get detailed mask-making instructions here.

  • Send a Digital Letter

    We would like your help making digital letters for the residents at New Horizons Nursing home. Email a letter to NewHorizonsAdmin@nghs.com and we will hand them out to our residents and staff to enjoy.

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