Urgent Care vs. ER: Where should I take my child?

Published: Friday, July 25, 2025
Emergency Medicine

As a parent, deciding where to take your child for medical attention can be challenging, especially during stressful situations. Understanding the differences between urgent care centers and emergency department/emergency room (ER) will help you make informed decisions swiftly.

Understanding urgent care and emergency rooms

When your pediatrician’s office is unavailable, urgent care centers handle non-life-threatening conditions that require prompt attention but aren’t severe enough for the ER. They’re typically open after regular office hours, including evenings and weekends, offering a convenient option when your pediatrician is unavailable. You can also visit with a trusted provider right when you need them with On-Demand Urgent Care Video Visits.

Emergency departments are equipped to manage severe, life-threatening conditions. Open 24/7, they have specialized staff and equipment to handle critical medical situations.

When to choose urgent care

Urgent care clinics provide walk-in appointments and treat patients six months and older, when your pediatrician’s office is closed. Consider taking your child to an urgent care center for:

Minor illnesses:

  • Cold and flu symptoms​
  • Ear infections​
  • Sore throats​
  • Mild fevers

Minor injuries:

  • Sprains and strains​
  • Small cuts needing stitches​
  • Minor burns​
  • Simple fractures (without visible deformity)​

Other concerns:

  • Mild allergic reactions​
  • Skin rashes​
  • Pink eye​

Urgent care centers are suitable when your child’s condition isn’t life-threatening but needs attention before your pediatrician’s next available appointment.​

When to head to the emergency room

Seek emergency care immediately if your child exhibits:

Severe breathing issues:

  • Trouble breathing or shortness of breath​
  • Bluish lips or face​

Serious injuries:

  • Deep cuts or wounds with uncontrolled bleeding​
  • Suspected fractures with visible deformity​
  • Head injuries causing loss of consciousness or vomiting​

Neurological concerns:

  • Seizures​
  • Sudden confusion or difficulty waking​

Fever in young infants:

  • Any fever in infants younger than six months old​

Ingestion of harmful substances:

  • Swallowing a button battery or poisonous substance​

In these situations, your local emergency department’s comprehensive resources are crucial for immediate and specialized care.​

Tips for making the right decision

  • Assess the severity: If the condition is life-threatening or could cause permanent harm, go to the ER. For less severe issues, consider urgent care.​
  • Consult your pediatrician: When in doubt, contact your child’s doctor. They can provide guidance based on the symptoms.​
  • Know the facilities: Familiarize yourself with local urgent care centers and ERs, noting their hours and services.​
  • Prepare in advance: Keep a list of emergency contacts, including your pediatrician, local urgent care, and the nearest ER.​

Conclusion

Understanding when to choose urgent care versus the emergency room ensures your child receives appropriate care promptly. For non-life-threatening conditions, urgent care centers offer convenient and efficient services. However, for severe or life-threatening situations, the emergency department is the appropriate choice. Always trust your instincts as a parent and seek immediate medical attention if you’re concerned about your child’s well-being.

While no one wants to envision their child in the hospital, no matter the age, parents can sleep soundly knowing a team of experts are close by. All of NGMC’s emergency departments have pediatric-trained doctors, nurses and support staff on-site 24/7. Three of those emergency departments were the first in Georgia to be accredited as Pediatric Readiness Centers by the Georgia Department of Public Health.

Should patients need to be admitted for further observations, NGMC has a dedicated pediatric unit in Gainesville.