Coronavirus (COVID-19) Information

Latest Update

Click here to see the latest information about COVID-19 cases in our facilities.

Visitation Policy

Please learn about updated visitation policies for the following areas/groups:

How You Can Help

We’ve heard our community’s generous desire to help during this difficult time. We want to say THANK YOU to our community and local businesses. We are grateful for everyone’s willingness to help.

How You Can Help »

We are hAll IN!

Help us #stopthespread of COVID-19 in the Gainesville-Hall County community by taking the hAll in pledge today!

hALL IN Website »
Help us #StoptheSpread on Facebook and Instagram

Employer Resources

As an employer, you may have questions about how you can minimize the affect of COVID-19 on your staff and workplace. Our Infection Control Department has put together resources that offer workplace guidance on COVID-19.

Employer Resources »

Our Response

What is NGHS doing in response to COVID-19?

In late January, NGHS created a Coronavirus Task Force including leaders from across the system to begin preparing for the possibility that our facilities and staff may see patients with the 2019 novel Coronavirus, now known as COVID-19. We have been following the guidance of the CDC and are working to ensure staff are diligent in following standard protocol to ask patients about their travel history. In the event that additional preparation is needed, this team will move swiftly to follow any new guidance.

What are we doing to educate the community?

There is a lot of misinformation as the situation surrounding COVID-19 continues to change each day. We continue to focus on making sure we’re operationally prepared and our clinical staff is informed, and we’re posting info to our website and social media to help our community know the facts.

Is NGHS able to test for the virus?

NGHS has the ability to coordinate testing at some of our locations. Please call your doctor’s office or urgent care clinic for advice about whether testing is right for you. Recently we implemented a new E-Visit specific to the Coronavirus.

What is the cost of a COVID-19 test?

Free testing for COVID-19 is available through District II Public Health by calling 770-531-5600. Testing is also available through our Emergency Departments and Urgent Care Centers. If you’re diagnosed with COVID-19, additional services – including hospital admission, if applicable – will be covered according to your insurance plan details.  If you do not have insurance, our staff will work with you to apply for public health coverage programs and offer discounts, payment plans or free care to eligible uninsured or underinsured patients for medically necessary care.  For more information, go to

Will dining areas be open at NGMC Campuses?

Effective immediately, dining areas will be closing:

  • Cafeterias at each NGMC hospital will continue serving food.
  • Dining areas are now closed until further notice.
  • Patients, visitors and employees may purchase food to take back to waiting areas, patient rooms, break rooms, etc

Additional Resources

Helpful links

For in-depth information regarding the symptoms and prevention of COVID-19, please refer to the following resources: