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Lifeline Emergency Response

Lifeline Subscriber

"Lifeline gives me freedom and peace of mind to go about my daily life knowing that help is immediately available if I need it.” -Lifeline subscriber

Thank you for your interest in Northeast Georgia Medical Center’s Personal Emergency Response Service, (PERS) − Lifeline. This is an easy-to-use service that ensures that older adults living at home get assistance quickly when needed. Our service is available for homes with a telephone landline, or without a landline if good cellular phone reception is available.

How Does This Work?

For help, just press the waterproof Personal Help Button worn as a pendant or wristband. An emergency certified Lifeline Associate responds within seconds, assesses your situation, and summons one of the responders you have selected. You may have up to three responders such as  neighbors, friends, or relatives who live within 10 or 15 minutes of your home. If no responder is available, the Lifeline Associate contacts 911, and emergency personnel will come to your home. PERS-Lifeline allows you to maintain peace of mind for you and your loved ones knowing that help is just a press of a button away, and to enjoy a stronger sense of well-being while living in the comfort of your home.

How Much Does This Cost?

Lifeline is available for just a little more than $1 a day. There is no activation fee, no equipment purchase necessary, and no contract. The standard basic monthly monitoring and maintenance fee is $45.00, billed after the end of each month.  Additional equipment such as an auto-alert fall detection button or away-from-home wireless service is available.  Each statement includes a postage-paid, pre-addressed envelope.

"Volunteers are critical to the success of our Lifeline program," says Dianne Appling, Lifeline coordinator. "Thanks to their service, our subscribers can choose to stay safely in their homes without having to worry about how they would contact help in an emergency."

Contact Information & Service Area

For more information about Lifeline, call 770-219-8899. Lifeline services are provided in the following counties:

  • Banks
  • Barrow
  • Dawson
  • Forsyth
  • Habersham
  • Hall
  • Jackson
  • Lumpkin
  • Rabun
  • Stephens
  • Towns
  • Union
  • White


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  • Click here for Lifeline subscriber application instructions.
  • Click here to view and print the Lifeline subscriber application.

Completed forms should be emailed to or faxed to 770-219-8898.


Have Questions? Call (770) 219-9000
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