Despite our best efforts to restore the relationship between Northeast Georgia Health System (NGHS) and United Healthcare (United), United is refusing to work with any urgency toward reaching a new agreement. We want to be transparent with you about the current situation so you will have the information you need as you enter open enrollment this fall.

NGHS, including all Northeast Georgia Medical Center, Northeast Georgia Physicians Group and Georgia Heart Institute locations will be out of network with United for all commercial and Medicare Advantage plans for the 2026 plan year.

At its simplest:

• We are out of network with United.
• We will not be in network with United for the upcoming plan year.
• If you can change health insurance plans, please do so.

To find a list of accepted insurance plans at the locations listed above, please visit nghs.com/insurance.

For emergencies, NGHS will continue to treat all patients who seek care at our emergency departments, regardless of their insurance status or ability to pay.

For all other services, as an out-of-network provider, NGHS is not guaranteed to receive payment for services from United for non-emergent care. Even in situations where patients have out-of-network benefits, additional out-of-pocket expenses are possible.