Visitation Guidelines

Northeast Georgia Health System continues to adapt to COVID-19 best practices. For the protection of our patients, staff and community, our visitation guidelines have been updated. Please read the following for more information:

For non-COVID positive patients

For non-COVID positive patients:

  • One visitor over the age of 16 can visit with your loved one for one hour, every day from 10 a.m. to 12 p.m. and 8 to 9 p.m.
  • A face mask is required to enter the hospital. Acceptable masks include cloth masks, paper masks, surgical masks, N95 masks, masks WITHOUT exhalation valves or vents.
  • Face shields or goggles can be worn with a mask but are not mask substitutes.

See the chart below of other specific requirements for our hospital units.

For COVID-19 positive patients

For COVID-19 positive patients, time will be scheduled with a family member for clinical care coordination, communication and discharge planning support.

Directions for all patients

Upon arriving at your loved one’s unit, go directly to the nurse’s station to present your signed COVID-19 risk waiver that you received at the screening station. This waiver confirms that you are aware of and assume the risk of contracting COVID-19 while in our facility. We strongly encourage no visitors over the age of 70 and no visitors with chronic conditions such as lung or heart disease, as these persons have a higher risk of complications if they contract COVID-19.

No children under the age of 16 are permitted to visit patients at this time.

Hospital & Facility Visitation Guidelines

Guidelines beginning Monday, October 12, 2020:

Location

Visitor Policy

Waiting Room

Intensive Care UnitNon-COVID Patients:
One visitor (consistent) daily 10 a.m.–12 p.m. and 8–9 p.m.
Purpose: care coordination, discharge teaching: communication

COVID-19 Positive/PUI Patients: One scheduled visit for discharge teaching.
Closed
Neonatal Intensive Care Unit (NICU)Non-COVID Patients:
Two designated band holders may visit their neonate (unrestricted)

COVID-19 Positive/PUI Patients:
Two designated band holders 10 a.m.–12 p.m. and 8–10 p.m.

Any band holder who is or becomes COVID-19 positive, may not visit NICU under any circumstances. If both band holders are COVID-19 positive, then an identified designated support person may visit.
Closed
Pediatric patients
(under 18) regardless of unit
One parent or guardian for length of stay.Closed
Labor and DeliveryOne identified support person for length of stay.Closed
Mother/BabyOne identified support person for length of stay.Closed
Long-term expectant mothersOne identified support person for length of stay.Closed
Surgery and ProceduresOne visitor allowed at the bedside before surgery/procedure and allowed in the waiting room.Open
Emergency Department and G AreaOne consistent support person at bedside.Closed
All others
(including medical, surgical, EOU, COU and cardiac)
Non-COVID Patients:
One visitor (consistent) daily 10 a.m.–12 p.m. and 8–9 p.m.
Purpose: care coordination, discharge teaching: communication

COVID-19 Positive/PUI Patients:
One scheduled visit for discharge teaching
Closed

Inpatient Rehabilitation

One identified support person for length of stay for discharge teaching.Closed
HospiceIf patient is COVID-19 negative, two people per visit with designated pink card.Closed
Northeast Georgia Physicians Group (NGPG)No visitors. However, exceptions can be made depending on the patients situation.Open
The Heart CenterNo visitors.Open

Visitation exceptions for both COVID and non-COVID patients are made on a case-by-case basis, and are reviewed by clinical providers and physicians.

Your loved ones health and safety is NGHS’ top priority. For information regarding connecting with your family, and other helpful resources, click here. We also encourage everyone to do their part to prevent the spread of illness by practicing good hand hygiene, cough etiquette and by disinfecting surfaces.

Learn what NGHS is doing to address COVID-19 »

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